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Support RevolutionSR

HR Assistant

Support Revolution provides third-party support and maintenance for Oracle and SAP software, helping customers save up to 90% on their support costs.

Support Revolution

Employee count: 51-200

Salary: 27k-33k USD

United Kingdom only

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HR Assistant

Ready to level up your HR career on a global stage? Apply now and join our growing HR team!

About the role:

Our HR team is growing, and we’re looking for a proactive, detail-driven HR Assistant who loves people, process, and making things run smoothly.

This is an exciting opportunity to build hands-on HR experience across multiple countries, supporting global teams including the UK, India, and the US. You’ll be the person who keeps our HR operations tight, compliant, and employee-centric - from onboarding to offboarding, lifecycle administration to data accuracy.

If you enjoy variety, thrive in a fast-paced environment, and want to develop genuine international HR expertise in a global tech company, you’ll love it here!

What you’ll be doing:

  • Manage day-to-day HR queries with professionalism and warmth
  • Prepare contracts, letters, salary changes, and policy docs
  • Ensure compliance across our operating regions with guidance from the HR Manager & COO
  • Own onboarding tasks (background checks, documentation, system setups)
  • Support with probation reviews, performance cycles, and exit processes
  • Track and maintain accurate records across absence, leave, benefits, and bonuses
  • Provide flawless support to employees and managers across multiple time zones
  • Support global HR initiatives (new policies, HRIS automation, templates)
  • Assist with reporting and metrics (headcount, turnover, sickness, hiring)
  • Contribute to culture, wellbeing, and people initiatives

What we’re looking for:

  • Experience in HR administration/coordination (in-house or shared service)
  • Strong understanding of HR processes and UK employment basics
  • High attention to detail – accuracy matters here
  • Excellent communication skills, written & verbal
  • Ability to handle confidential information with absolute integrity
  • A proactive, organised, positive personality
  • Experience using an HRIS

Interview process:

Our hiring process is designed to be efficient and transparent. Here’s what to expect:

  1. Screening Call – A friendly chat with our Talent Acquisition team to get to know you and discuss the role
  2. Hiring Manager Interview – Your chance to showcase your skills, experience, and ask us any questions about the role and team
  3. Team Interview Get to meet with other team members, dive into the exciting projects you’ll be working on, and experience the collaborative energy that drives our success!
  4. Final HR Interview – A deeper conversation to understand your values, ensure a great cultural fit, and discuss the next steps.

Benefits and perks:

We offer a competitive salary and a comprehensive benefits package, including

  • Competitive Salary: We value your hard work with a salary of between £27,000 - £33,000 per annum
  • Generous Annual Leave: Take plenty of time to recharge with 25 days holiday, plus extra days as you grow with us
  • Annual Leave Purchase Scheme: Need more time to relax? Purchase up to 5 additional days leave per annum
  • Birthday Leave: Celebrate YOU by taking your birthday off
  • Length of Service Rewards: Enjoy rewards like bonuses, extra leave, and paid sabbaticals for your dedication
  • Company Pension Scheme: Secure your future with our Company pension scheme
  • Perkbox Perks: Treat yourself with discounts, cashback, and wellness benefits
  • Fully Remote Model: Enjoy the flexibility of working 100% remotely, from wherever you are in the UK - no office required!
  • Employee Wellbeing: We’ve got your back with EAP, eye tests, flu vouchers, and excellent sick pay if you’re ever unwell
  • Personal Development: We invest in you with tailored training and career growth
  • Employee Referral Scheme: Get rewarded for bringing great talent to our team.

About Support Revolution:

At Support Revolution, we help organisations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Our mission is to empower businesses to reallocate savings into innovation, fuelling their growth.

If you’re ready to be part of a fast-growing, forward-thinking company, join us and be part of the revolution!

For more details, click here.

(Note: Support Revolution does not accept unsolicited CVs from agencies.)

By submitting your application, you consent to Support Revolution processing your personal data in accordance with our privacy policy, and for the purpose of recruitment for current and future roles. You can withdraw consent at any time.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 27k-33k USD

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About Support Revolution

Learn more about Support Revolution and their company culture.

View company profile

The story of Support Revolution is one of evolution and strategic focus, with roots tracing back to 1998 and the founding of PDG Consulting. For over two decades, PDG Consulting built a formidable reputation as an Oracle and SAP partner, accumulating deep expertise and a thorough understanding of the enterprise software landscape. This extensive experience laid the critical groundwork for what was to come. Recognizing a significant gap in the market and a growing frustration among customers with the high costs and rigid, vendor-led upgrade cycles, the vision for a new kind of support service began to take shape. In 2012, this vision materialized with the launch of Support Revolution. The company was founded with a clear and disruptive mission: to provide a superior third-party support alternative for Oracle and SAP users, promising a minimum of 50% savings on their annual maintenance bills.

From its inception, Support Revolution has been on a steady trajectory of growth and innovation. A significant milestone was reached in 2013 when the company was listed on the G-Cloud framework, a testament to its credibility and the quality of its services. That same year, Support Revolution expanded its offerings to include a Cloud hosting solution, providing even greater cost-saving opportunities for its clients. The company's global ambitions became a reality in 2016 with the opening of its first international office in Bangalore, India, enabling true 24/7, follow-the-sun support. This expansion was a pivotal moment, enhancing their ability to deliver on their industry-leading Service Level Agreements. The journey continued with a formal merger between PDG Consulting and Support Revolution in 2019, consolidating their expertise and resources. Further expansions into the UAE in 2019 and the US in 2023 have solidified Support Revolution's position as a global leader in independent software support, continually challenging the status quo and championing a more customer-centric approach to enterprise software maintenance.

Employee benefits

Learn about the employee benefits and perks provided at Support Revolution.

View benefits

Employee referral scheme

Get rewarded for bringing great talent to our team.

Birthday leave

Celebrate your special day by taking your birthday off.

Generous Annual Leave

Take plenty of time to recharge, plus extra days as you grow with us.

Annual leave purchase scheme

Employees have the opportunity to purchase up to 5 additional days of annual leave per annum.

View Support Revolution's employee benefits
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Support Revolution

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