Technology Lead - E-Commerce

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Technology Lead - E-Commerce (or Backend Engineering Team Lead as we like to call it!) to join our IT Team. This individual will report into our Sr. Director of IT and be responsible for leading the design, development, and delivery of reliable and scalable software systems while guiding a team of Engineers toward high performance and strong technical execution. If you enjoy the combination of hands-on technical leadership with people management, cross-functional collaboration, and architectural ownership, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility

Base Salary: $140,000 – $175,000 per year

Responsibilities:

• Technical Design, Development, and Architecture
  • Design and build scalable, reliable distributed systems to support evolving business needs.
  • Lead the design and delivery of complex backend initiatives with minimal oversight.
  • Serve as a technical expert in key system areas, guiding architecture, design patterns, and scalability decisions.
  • Contribute to architectural discussions and platform direction, staying current on emerging technologies and best practices.
• Delivery, Execution, and Quality
  • Drive the on-time delivery of high-quality features, managing dependencies and technical tradeoffs.
  • Review and estimate feature and issue requests, recommending effective technical solutions.
  • Establish and enforce code quality standards, including code reviews, testing strategies, and automation.
  • Design and support scalable test environments and automation frameworks across backend (and frontend, as needed).
• Collaboration, Communication, and Risk Management
  • Partner closely with Product, Business, and Engineering teams to ensure successful delivery.
  • Clearly communicate technical concepts, outcomes, and tradeoffs to diverse stakeholders.
  • Identify and mitigate technical and delivery risks, aligning expectations and timelines across teams.
  • Influence cross-functional teams to improve execution and overall effectiveness.
• People Leadership and Talent Development
  • Lead day-to-day engineering execution through design reviews, code reviews, and hands-on guidance.
  • Mentor and coach engineers, supporting technical growth, performance, and career development.
  • Set clear goals, provide feedback, and foster a culture of accountability, engagement, and continuous improvement.
  • Model and reinforce organizational values, including GRIT and collaboration.
• Hiring, Resourcing, and Organizational Support
  • Serve as hiring manager for junior-to-mid-level engineers, participating in assessments and interviews.
  • Contribute to resource planning to ensure appropriate staffing and skill coverage.
  • Support cross-functional initiatives and build strong relationships with senior leaders and partner teams.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field, or the equivalent in practical experience
• 7+ years of software development experience
• 5+ years of programming experience with at least one modern language such as Java, including object-oriented design
• 2+ years of experience contributing to the architecture and design of new and existing systems, including reliability and scalability considerations
• 3+ years of experience as a formal people leadership or a combination of 2+ years of experience as a people manager plus prior experience as a Technical Lead/Senior Engineer with clear ownership over delivery, mentoring, and cross-functional coordination

Preferred Qualifications:

• Master's degree in Computer Science, Information Technology, or a related field, or the equivalent in practical experience

Why work with us:

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance –We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth –We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details:

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.