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Supertech GroupSG

Prompt Engineer (LLM Systems, Evals & Safety)

Supertech Group is a digital technology consultancy in Saudi Arabia, comprising UXBERT Labs, webook.com, and Kafu Games, specializing in user experience, digital innovation, and creating user-centric web and mobile applications.

Supertech Group

Employee count: 11-50

India only

Do you want to love what you do at work? Do you want to make a difference, an impact, and transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you are looking for , webook.com is Saudi’s #1 event ticketing and experience booking platform in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.

Role Overview

Design high-quality prompts, system instructions, and tooling that make our LLM features accurate, safe, and cost-effective. You’ll own evaluation, prompt versioning, and continuous improvement.

Key Responsibilities:

  • Author, refactor, and chain prompts (system/tool/policy) for varied tasks.
  • Create offline/online evaluation harnesses (rubrics, golden sets, metrics).
  • Build prompt libraries with versioning, A/B testing, and telemetry.
  • Reduce hallucinations via verification, constrained decoding, and tool use.
  • Implement safety: jailbreak/prompt-injection tests, content policy checks, PII handling.
  • Partner with engineers to integrate prompts into production features.

Requirements

Requirements

  • Demonstrated prompt design across multiple task types and models.
  • Experience building eval datasets and automated scoring (e.g., accuracy, faithfulness, utility, cost/latency).
  • Familiarity with retrieval-augmented generation concepts and tool/function calling.
  • Strong scripting (Python/TypeScript) for data prep, evals, and analysis.
  • Clear writing; ability to translate business goals into measurable prompt specs.

Nice-to-Haves

  • Experience with LangChain/LLM orchestration, vector stores, and rerankers.
  • Knowledge of safety tooling and red-teaming techniques.
  • Experiment platforms (feature flags, A/B tests), analytics.

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level
Senior

Location requirements

Hiring timezones

India +/- 0 hours

About Supertech Group

Learn more about Supertech Group and their company culture.

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Supertech Group is a digital technology consultancy at the forefront of innovation in Saudi Arabia and the broader Middle East. The group operates as a collective of specialized entities, including UXBERT Labs, the Kingdom's pioneering user experience (UX) and usability lab; webook.com (formerly Hala Yalla), Saudi Arabia's leading platform for event ticketing and experience booking; and Kafu Games, the largest esports tournament platform in the MENA region. This integrated structure allows Supertech Group to offer a comprehensive suite of services focused on creating exceptional digital products and services. The company's core philosophy is rooted in a user-centered design approach, leveraging scientific, data-driven techniques to ensure that every web and mobile application is intuitive, engaging, and aligned with both user needs and business objectives. With offices in Riyadh, Dubai, and London, the group serves a diverse clientele ranging from top brands and government entities to startups and large enterprises.

The foundation of Supertech Group's success is UXBERT Labs, established in 2012. It is the first and only lab of its kind in the region dedicated to scientifically proven e-commerce and digital product research, training, consulting, design, and development. Equipped with state-of-the-art technologies like eye-tracking devices and industry-leading research software, the lab provides a unique facility for user research, evaluation, and testing. The team comprises certified usability and user experience professionals who are experts in service design, customer experience, and mobile engagement. Beyond client work, Supertech Group is committed to fostering the local tech ecosystem. It functions as a startup accelerator, providing entrepreneurs with capital, resources, and expertise in lean UX and Minimum Viable Product (MVP) development to help them validate and launch their ideas. Through its various brands and initiatives, Supertech Group aims to elevate the digital landscape and make the world a more user-friendly place, one project at a time.

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Supertech Group

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