GTM Central Operations Analyst

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe’s GTM Planning Central Operations team partners with Sales Leadership, Finance, Product, Local Sales Strategy and Operations, Legal driving operational excellence to support our Global GTM strategy. We bring expertise, rigorous thinking, and a user-first approach to problem solving. We transform, improve and support global Stripe business processes to drive critical initiatives and other cross-functional business priorities for the sales planning cycle.

What you’ll do

Responsibilities

• Develop, implement, and maintain robust dashboards that provide actionable insights to sales leadership and enable data-driven decision making on GTM strategy and operating model
• Conduct regular data audits to ensure accuracy and completeness of sales data, and identify and rectify any discrepancies or inconsistencies
• Collaborate with cross-functional teams, such as marketing and finance, to gather and integrate relevant data for comprehensive sales reporting and analysis
• Monitor and evaluate sales performance, highlighting areas of concern, and proactively identify areas (e.g. around coverage decisions, adjustment policies) to address gaps
• Provide regular reports and presentations to sales leadership and other stakeholders, communicating the analysis of sales data and recommending actions to drive sales growth
• Change management based on insights and Key Performance Indicators
• Engage with local Sales Strategy and Operations teams to develop, form, and implement territories, quota, and account plans
• Ensure the proper tooling is leveraged to track coverage and targets
• Shape Stripe’s use of Anaplan and Salesforce investments to make coverage decisions and to generate reporting
• Oversee implementation and enablement of systems and tools, working closely with internal systems teams

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7+ years of sales, strategy and operations experience in a high-tech growth environment, or operational experience in investment banking or management consulting or private equity or venture capital, or business insights / analytics roles
• Strong analytical skills and a structured approach to solving unique business problems. Has experience working with data and large data sets to identify trends and create insights to make recommendations to senior leaders
• Enthusiastic “roll up your sleeves” mentality
• Works well with a high degree of adaptability and flexibility in a fast paced, often ambiguous, and rapidly changing environment
• Strong proficiency in SQL and other advanced analytics tools
• Proficiency in BI visualization tools (eg Tableau)

Preferred qualifications

• Prior experience at a growth stage Internet/software company
• Prior experience in the SaaS and/or payments industry
• Knowledge of Customer Relationship Manager (CRM) systems
• Knowledge of Planning Tools (Anaplan) and Methodologies