United States onlyStaffing Solutions Organization LLC (SSO) is building a talent pipeline for Medicaid Eligibility and Medicaid Outreach initiatives. Roles include Medicaid Eligibility Associate, Medicaid Eligibility Supervisor, Medicaid Outreach Representative, and Medicaid Outreach Supervisor. Responsibilities include reviewing and evaluating Medicaid applications, interpreting policy, and conducting proactive outreach to Medicaid members.
Requirements
- Review and evaluate Medicaid applications and supporting documentation
- Interpret and apply Medicaid policy, rules, and regulations
- Verify, update, and maintain accurate digital case records
- Respond to client or member inquiries as needed
- Navigate and utilize multiple systems in a fast-paced environment
- Conduct proactive outbound calls to Medicaid members
- Clearly explain program changes and next steps
- Accurately document outreach efforts in digital systems
- Provide respectful, empathetic client support
- Monitor call quality, coach staff, and report performance trends
Benefits
- Competitive compensation
- Range of benefits
- Full-time schedules (40 hours per week)
