We are looking for someone who loves to sweat the details and conduct audits. As a Listing Health Specialist, you'll be our go-to to ensure our listings are accurate on our marketplaces.
How you will achieve success:
- Manage and improve the product content listing error workflow by analyzing trends and developing quality standards, checkpoints, and benchmarks.
- Help drive improved listing error and suppression rates across all Spreetail’s channels, including the site and marketplaces.
- Support product content audits across departments, especially regarding product content quality standards and other required fields by category.
- Collaborate with product content compliance, acquisition, and copywriting team members to better understand, anticipate, and solve Spreetail customer problems and needs within product data and content itself.
- Communicate all product content quality efforts among stakeholders in a professional manner, including but not limited to: marketplaces, channel leads, product content strategists, content compliance, vendor management, and merchandising teams.
What experiences will help you in this role:
- Experience with detail-oriented, problem-solving work.
- Excellent task management and communication skills.
- Successful track record of helping develop, set, manage, and achieve goals as part of a team.
- Strong understanding of consumer behavior and a focus on the customer's experience.
- Able to drive projects independently.