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Spotter LabsSL

System Admin

Spotter.Ai leverages artificial intelligence to detect and manage disruptions in the e-commerce supply chain and trucking industry, helping businesses optimize delivery performance and ensure customer satisfaction.

Spotter Labs

Employee count: 11-50

United States only

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We are a remote-first startup specializing in AI-driven products and systems. As our new System Admin, you’ll play a crucial technical role—owning, maintaining, and evolving our global cloud infrastructure. You will be an essential part of a high-performing distributed team that moves quickly, experiments often, and iterates based on real-world feedback.

System Administrator Role: Core Responsibilities

  • Manage and automate system deployment, configuration, and updates using industry best practices and modern tools.
  • Implement, monitor, and improve security protocols, access controls, and backup/disaster recovery strategies.
  • Design, maintain, and document CI/CD pipelines, container orchestration (Docker, Kubernetes), and infrastructure-as-code (IaC) processes.
  • Troubleshoot and resolve system issues, outages, incidents, and user support requests with urgency and empathy.
  • Continuously monitor, analyze, and optimize system performance and cost efficiency.
  • Collaborate with engineering teams to ensure reliable integration, deployment, and operation of backend services and databases (PostgreSQL, Redis, etc.).
  • Help shape our DevOps culture, automation practices, and operational standards as we scale.

System Admin Qualifications: Skills and Experience

  • 10+ years experience as a System Administrator, DevOps Engineer, or related infrastructure/operations role.
  • Hands-on proficiency with cloud platforms (Google Cloud Platform, AWS, and/or Azure).
  • Experience deploying, managing, and monitoring containers (Docker) and orchestration tools (Kubernetes, GKE, EKS, etc.).
  • Solid understanding of networking, firewalls, VPNs, and access controls.
  • Comfortable with scripting, automation, and infrastructure-as-code (Terraform, Ansible, or similar).
  • Working knowledge of Linux administration, PostgreSQL, Redis, and production support operations.
  • Strong troubleshooting, analysis, and communication skills.
  • Self-starter attitude with the ability to work independently in a remote collaborative environment.

Bonus Skills for System Administration Success

  • Experience with security compliance, monitoring, and alerts in production environments.
  • Knowledge of startup environments, fast-paced shipping, and using automation for rapid iteration.
  • Previous exposure to AI- or algorithm-driven products and data-heavy systems.
Why Join Our System Admin Team?
  • Central role in shaping our next-generation infrastructure and DevOps practices.
  • Work closely with world-class AI and backend engineers on cutting-edge products.
  • Fully remote, flexible work with a distributed, diverse team.
Application Process and Next Steps

To apply, send us your resume for review. Qualified candidates will receive a technical assessment. If you’re passionate about building scalable, secure, and reliable systems in a fast-moving AI startup, we want to hear from you!

Location: Remote (Global) or Local
Type: Full-Time

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Spotter Labs

Learn more about Spotter Labs and their company culture.

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Many businesses in the e-commerce and logistics sectors grapple with the daily challenge of ensuring their products reach customers on time and efficiently. Unforeseen disruptions, such as extreme weather events or sudden traffic congestion, can wreak havoc on finely tuned delivery schedules, leading to frustrated customers, increased operational costs, and damage to brand reputation. Planners struggle to maintain on-time delivery commitments with unpredictable variables, operations managers find it hard to optimize delivery sequencing, and dispatch teams are constantly firefighting to adapt to route disruptions. These challenges are precisely why Spotter.Ai was founded: to provide a proactive solution that empowers companies to navigate the complexities of modern supply chains.

Spotter.Ai offers an intelligent platform designed to protect customer satisfaction from the chaos of last-mile delivery. Our customers face a volatile environment where real-time information and predictive insights are paramount. We address this by leveraging cutting-edge artificial intelligence to detect potential disruptions early, allowing operations teams to respond proactively rather than reactively. The system monitors a multitude of external signals, including weather patterns, traffic conditions, and other critical events, to anticipate risks to delivery schedules. This enables intelligent adjustments to carrier selection, warehouse operations, and route planning. By integrating seamlessly with existing Transportation Management Systems (TMS) and Enterprise Resource Planning (ERP) systems, Spotter.Ai ensures rapid deployment and immediate value. Our focus is on empowering planners with predictive insights, helping operations managers optimize sequencing, and providing dispatch teams with intelligent alternatives to overcome disruptions. Ultimately, Spotter.Ai helps businesses deliver on every promise, cut transportation costs, turn dispatch into a competitive advantage, and scale their operations efficiently, making transportation smarter, safer, and more sustainable for everyone involved. We are committed to revolutionizing the trucking industry by enhancing efficiency and empowering trucking professionals through technology.

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Spotter Labs

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