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Spade RecruitingSR

WFH - Customer Service Manager

Spade Recruiting is a Canadian recruitment agency specializing in sourcing top-tier sales and customer service professionals using a patented system and a team of former top-performing sales experts.

Spade Recruiting

Employee count: 11-50

United States only

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We are currently expanding our remote support team and are seeking motivated individuals who enjoy working with people and providing helpful, professional service. This role focuses on assisting members who have requested information, scheduling appointments, and guiding them through a simple online process in a virtual environment.

This is a structured, work-from-home position with full training provided. No prior industry experience is required.

What You’ll Be Doing

  • Communicate with members who have requested benefit information

  • Make and receive phone calls in a professional manner

  • Schedule and confirm virtual appointments

  • Conduct short online presentations using provided tools

  • Assist with digital applications and required forms

  • Perform basic data entry and maintain accurate records

  • Follow quality standards and internal procedures

  • Participate in training and professional development programs

What We Provide

  • Weekly pay with performance-based bonuses

  • Fully remote, work-from-home position

  • Flexible scheduling options

  • Clear long-term career advancement opportunities

  • Residual income potential

  • Comprehensive health benefits

  • One-on-one onboarding and hands-on training

  • Ongoing mentorship and team support

  • Eligibility for annual incentive and travel programs

Minimum Qualifications

  • Strong verbal communication skills

  • Basic computer skills (email, data entry, virtual meetings)

  • Reliable time management and organizational abilities

  • Must be at least 18 years of age

  • High school diploma required (post-secondary education is an asset)

  • Customer service or retail experience is helpful but not required

Interview Process

In the interest of community wellness and accessibility, all interviews are conducted via secure video conferencing.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Manager

Location requirements

Hiring timezones

United States +/- 0 hours

About Spade Recruiting

Learn more about Spade Recruiting and their company culture.

View company profile

Spade Recruiting is a specialized recruitment and staffing agency founded on the principle that top-tier talent is a rare and valuable commodity that cannot be sourced through conventional methods. The firm's core philosophy is that to know and understand top performers, the recruiters themselves must be top performers. This belief is embedded in their operational model, where the recruitment team is composed of individuals with a background as high-achieving sales professionals. This unique composition allows them to effectively identify, assess, and engage with the elite candidates that other agencies often overlook. The company operates a specialized search division focused on sourcing exceptional customer service and sales representatives, tailoring each search to the specific corporate objectives, culture, and budget of their clients.

Established in 2019, Spade Recruiting has developed a patented recruitment system designed to maintain a consistent, year-round pipeline of premier sales talent. This proactive approach ensures that client organizations have continuous access to the best candidates in the market. The firm offers a suite of services that includes targeted recruiting, immediate staffing through contractors, executive headhunting to build strong leadership teams, and strategic HR consulting. By working closely with clients, Spade Recruiting develops customized HR strategies aimed at improving employee satisfaction, minimizing churn, and ultimately exceeding organizational goals. Their targeted methodology focuses on the top 1% of sales performers in competitive markets, ensuring a precise match for both skill set and cultural alignment.

Employee benefits

Learn about the employee benefits and perks provided at Spade Recruiting.

View benefits

Retirement Plan

Offers a 401k plan for employees.

Learning and Development

Full training is provided to new employees.

Paid Time Off

Includes paid vacation, sick days, and holidays.

Health Insurance

Comprehensive health insurance including medical, dental, and vision coverage.

View Spade Recruiting's employee benefits
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Spade Recruiting

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