Senior Product Manager

3 billion people across the world work in frontline jobs. Yet, despite rising costs and staff shortages, frontline organisations are still left to choose between paper, Excel, and WhatsApp, or decade-old workforce management solutions to take care of the most important part of their businesses - their people.

Enter Sona: the next generation of AI-native, frontline workforce management. We’ve built an end-to-end platform covering Scheduling, HR, Payroll, and Communications that gives the largest frontline organisations everything they need to staff more intelligently and empower their teams.

In under 4 years, we’ve already made a deep impact on the lives of over 100k frontline workers and the operation of their organisations, grown the team to 110+, and secured over $50M in funding from notable VC’s, including Felicis, Northzone, Gradient Ventures (Google), SpeedInvest, Antler, and Notion Capital, plus notable angels like Tom Blomfield (Monzo).

It’s a hugely exciting time to be joining the team as we’re still small enough that you’ll have a significant impact on the company’s growth trajectory and culture, yet large enough to have a great structure, experienced leaders and world-class benefits in place. More on working at Sona here.

About the Role

At Sona, we view Product Managers as the ‘CEO’ of their product area, with the mission of doing whatever is necessary to make your part of the product or product journey successful.

This naturally creates an incredibly varied set of responsibilities, from prioritisation of our core roadmap against urgent feedback and requests to deep discovery with customers and in-house SMEs, hands-on implementation or new feature roll-out, and even facilitating sales by demo-ing exciting new functionality or preparing collateral to help the team.

To be successful you’ll need to quickly build mental models of new, complex business areas, adapt quickly to take on varied, cross-functional, and mission-critical tasks with low prep time, and have the the commercial and stakeholder know-how to balance the needs of newly acquired enterprise customers with our long-term vision.

Being a Product Manager at Sona isn’t for everyone, especially if you’re looking for a highly structured and process-driven environment, lots of time to stop and think, dot I’s and cross T’, or a purely 9-5 role with strict work-life separation. What you will get is huge impact and ownership over the success of a product with an incredibly positive mission, an exceptional team of developers (and other product folks) who are committed to shipping a great product, and a share of the financial rewards for success.

Responsibilities

• Day to day, you will be:

  • Defining and managing the core-feature roadmap for Sona’s a key area of our product

  • Prioritising how we build towards our long-term product vision while keeping our customers happy and improving our ability to acquire new ones

  • Engaging in discovery for both core and differentiating features using a mix of first-hand discovery, SME knowledge, and prior art

  • Working across our implementation and customer success and support teams to ensure we build the most valuable product for our customers and that they realise that value

  • Ensuring Product activities facilitate Sona’s continued commercial growth

  • Collaborating with our wider Product, Engineering, and Data team to facilitate them in building the best product possible

Requirements

Everyone is different but hopefully lots of the following apply to you:

• You’re an experienced Product Manager, capable of owning a product area and coordinating your team to ship high-quality features quickly.

• You take massive ownership over ensuring that your product area is a success, and embrace getting stuck into anything that will help us do that

• You understand the commercial context of your business and can balance those against the needs of enterprise customers

• You communicate clearly and transparently, erring on the side of over-communicating with your team and the wider business.

Benefits

• Salary:

  • Senior: £80-95k

  • Staff: £100-120k

• Share options

• 35 days annual leave (25 days standard plus 10 flexible public holiday days)

• Extra day of leave for every year of service

• Pension contributions matched up to 5%

• Comprehensive health insurance

• Enhanced parental leave & pay

• Co-working space stipend for those based outside London

• Bi-annual all expenses paid team retreats

• The latest Macbook and equipment budget for your home office

• Professional development budget

• Unlimited free books

Note: this represents a typical benefits package for a UK-based, full-time employee. Exact details may vary based on location and employment type but we try to be as fair as possible to all of our team members. Please ask your contact in the Talent team to clarify the available benefits for you.