Payroll Associate - 20278735448

Position :Payroll Associate

Work Hours : Ability to work in EST or AST - Monday to Friday 9am - 6pm

Salary Range : $1,500-1,750 USD

Key Responsibilities:

• Providing proactive and warm client support as the first point of contact for payroll-related questions and support information, including recognizing issues and changes as they arise.
• Providing a high standard of technical payroll support to multiple clients, as assigned, across Canada and the US.
• Processing semi-monthly and bi-weekly payroll for multiple clients with up to 100+ employees through payroll management systems such as Wagepoint and Rippling.
• Processing of payroll adjustments, such as expense reimbursements, commission payouts, extended health benefits, RRSP contributions, and 401K contributions, while understanding the applicable tax treatment.
• Prepare federal and provincial/state payroll compliance filings as required for each client, including T4s, W-2s, EHT, T2200s, etc.
• Proficiency in researching payroll topics, demonstrating a resourcefulness in using tools available to you and comfort in navigating the unknown.
• Building effective working relationships with clients and co-workers by effectively collaborating on work deliverables.
• Meeting deadlines in a fast-paced environment, while maintaining excellent quality of work.

Requirements

• You have 3+ years of experience in payroll services — ideally experiencing public accounting in a cloud environment.
• You have a high level of tech savviness in navigating our internal tech stack and workflow management system, as well as various payroll platforms.
• You have proficient knowledge of multiple payroll systems (such as Wagepoint, Rippling, Payworks, Gusto, etc.) and are always looking for ways to optimize efficiencies and minimize manual processes.
• You have a strong understanding of both US and Canadian payroll compliance, including year-end filings and taxable treatment of income and deduction types.
• You have an intuitive communication style with team members and clients that contributes to our culture of trust, respect, and reliability — especially when working remotely and asynchronously.
• You have an uncanny ability to organize a high volume of data and information — while maintaining remarkable attention to detail and accuracy.
• You self-manage your schedule, priorities and deadlines in a flexible way that aligns with your team.
• You find meaning in working in a tight-knit team and thrive when collaborating with and learning from those around you.

Benefits

• Ability to work in EST or AST
• BC Canadian statutory holidays (see here)
• Paid sick leave (4 days)
• Vacation (10 business days)
• We provide tremendous professional development internally. We have monthly workshops on soft skills like building trust, giving and receiving feedback, and preventing burnout in the workplace. You will have the opportunity to join all of our team training and have growth opportunities within our team.
• We have autonomy and flexible schedules in our roles. With our entire team working remotely, we focus on building trust and strong work ethic to give each other the independence we all want with our schedules.
• We host in-person retreats every few years and will likely have one in the next year. On our last retreat, we went to Mexico for a week and had an amazing time bonding and adventuring throughout Puerto Vallarta.