We are seeking a Program Manager to oversee the Submerchant Portfolio in Mexico, working remotely. The ideal candidate will have experience in merchant service/IT support and be able to manage multiple priorities while remaining calm under pressure.
Requirements
- 2 years of experience in technical support for a tech or payments company, preferably in a Fintech / SaaS organization
- 5 years of experience managing projects
- Good understanding of payment hardware, how it integrates, and the ability to guide clients through installing, modifying, and troubleshooting