[TBC] Business Analyst

Project – the aim you’ll have

Inventory system for telecommunications networks and telecommunications services management, created especially for the needs of one of the giants of Polish mobile telephony. System consists of many modules, and each of them is responsible for the implementation of specific telecommunications processes, including: planning, designing and developing networks ( all level - logical and physical layers) - in particular, this applies to RAN, FTTX, IP-CAN networks or radio networks and radio lines, optimization and management of network resources - monitoring and analysis of the current state supports system users in making decisions about the proper allocation of their resources, which is important e.g. in the case of IP address pools or in the context of managing free device ports, supporting key decision-making processes in the field of logistics, investment and product - dedicated algorithms help system users to develop a plan for the implementation of any telecommunications solution for the customer and price it, taking into account various and complex criteria, including location of the project, condition of infrastructure, customer demand for specific services, etc., automation and simplification of business processes - modules responsible for collecting and simple sharing of documentation, or for processing activities related to planning, designing and managing the network, enable the reduction of internal costs, shorten the time of information flow, and increase the effectiveness of obtaining the necessary information, which is extremely important for today's market realities.

Position – how you’ll contribute

• Capture, analyze, and document business requirements for complex telecommunications processes across RAN, FTTX, IP-CAN, transport, and logical/physical inventory layers.
• Translate stakeholder needs into clear user stories and acceptance criteria for OSS modules supporting network planning, design, optimization, and resource management.
• Cooperate closely with Engineering (Backend, Integrations), Product, UX, and Telecom Domain Experts to shape the evolution of the CLIN platform.
• Support backlog refinement, scope definition, and prioritization in a fast‑paced telco environment.
• Facilitate discovery sessions and technical/functional workshops focused on network modelling, capacity management, and workflow automation.
• Contribute to functional specifications, process flows, data mapping, and end‑to‑end process documentation related to telecom network lifecycle.
• Ensure alignment of product decisions with business goals, operational processes and technical constraints of large‑scale telco infrastructures.
• Support test planning and validate feature readiness, including verification of complex network rules, dependencies, and data integrity.

Expectations – the experience you needПотрібна відповідь. Багаторядковий текст.

• Proven experience as a Business Analyst in OSS/BSS, telecom network management, or large‑scale enterprise systems.
• Understanding of telecommunications domains such as: network topology modelling, logical/physical layers, RAN, transport, IP addressing, port and resource management.
• Ability to create precise user stories, acceptance criteria and detailed system interaction descriptions for modules handling complex network logic.
• Experience working in Agile (Scrum/Kanban) with multidisciplinary product & engineering teams.
• Strong communication skills across technical and non‑technical groups, including domain architects, network engineers and operational teams.
• Analytical mindset and ability to solve problems involving algorithmic decision logic, capacity calculation or multi‑criteria evaluations (investment, logistics, product feasibility).
• Experience in process modelling (BPMN), data modelling, requirements traceability and documentation for integrated, multi‑module systems.
• Ability to manage requirements affecting multiple teams and interdependent OSS modules.

Additional skills

• Experience with telecom inventory systems (logical/physical), network planning tools or OSS transformation programs.
• Familiarity with APIs, data exchange mechanisms and integration patterns typical for telecom ecosystems.
• Ability to support QA in building test scenarios related to network configuration, resource allocation or automated workflows.
• Experience in large‑scale platform modernization or consolidation of legacy systems.

Our offer – professional development, personal growth

• Flexible employment and remote work
• International projects with leading global clients
• International business trips
• Non-corporate atmosphere
• Language classes
• Internal & external training
• Private healthcare and insurance
• Multisport card
• Well-being initiatives

Position at: Software Mind Poland
This role requires candidates to be based in Poland.

Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building cross-functional engineering teams that take ownership and crave more means we’re always on the lookout for talented people who bring passion and creativity to every project. Our culture embraces openness, acts with respect, shows grit & guts and combines employment with enjoyment.