(8OW) Full-Stack Support Engineer

Overview
Software Mind is seeking qualified candidates located in Latam to fill the role of Full-Stack Support Engineer.

In addition to a competitive salary rate and a positive work environment, committed to delivering high-quality technology solutions, we also offer:

• Flexible schedules
• An authentic work-life balance
• Payment in US Dollars

About the role:

We are seeking a Full-Stack Engineer to join an existing team that works with Node.js and Vue.js. On the backend, they work on SQL Server, data extraction and transformation from CSV files.

Job Skills/Requirements
- +90% English written and oral (at least B2 level) with excellent communication skills
- 3-5 years of relevant work experience
- Full-Stack web application development with the following technologies: JavaScript, Node.js, Vue.js (V.3), Express.js, HTML/CSS, MSSQL, and MongoDB.
- Experience working on cloud-deployed solutions in AWS (ECS, CodeBuild, S3, etc.).
- Experience working with Docker, GitHub Actions, and Terraform.
- Strong experience writing and troubleshooting SQL queries, stored procedures, etc. MSSQL required, preferably also experience with PostgreSQL, MySQL, or Oracle.
- Knowledge of algorithms, data structures, and complexity.
- Comfortable working with and developing coding standards, applies clean code and SOLID principles.
- Strong analysis, documentation, and communication skills.
- IT Service Management best practices: follows good ticket management/update process – keeps tickets updated regularly.
- Strong time-management skills: comfortable with discussing and handling competing priorities.
- Ability to timebox troubleshooting, a conscientious sense of deadlines, and knowing when to proactively escalate.
- Excellent client management skills: sets clear expectations and updates with external and internal clients.
- Ability to understand discrepancies between bug-fixing, configuration changes, vs. Enhancements
- Comfortable working in a distributed team across time zones. The primary time zone is Eastern Standard Time (EST).

Not required, but desired skills
- Azure Serverless technologies/services: Azure SQL, FrontDoor v2, Azure DevOps, etc.

- Python experience

- SQL Database Administration – security, file management, backup/restore processes, performance management, etc.
- Knowledge of further code stacks/frameworks: NoSQL, .NET, React, TypeScript.

We are Software Mind, an awesome team of engineers who are ready to ramp up any top-notch company’s projects! Our aim? To always be one step ahead. Become part of a multicultural company in constant growth with an excellent work environment certified by Great Place To Work!