Smile DoctorsSD

Employee Relations Manager

Smile Doctors, LLC is the largest ortho-focused dental support organization (OSO) in the U.S., providing tools and technology to affiliated orthodontists to focus on patient care. They are the largest network of Diamond Plus Invisalign® providers.

Smile Doctors

Employee count: 1001-5000

United States only
The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.


Looking for a position that makes you smile?
We’re seeking a Employee Relations Manager to join our growing team.
Provides support to assigned divisions/regions on employee relations matters and compliance. Handles various HR related inquiries.

How you’ll make us better:

• Advises supervisors and team members on Human Resources policies and procedures
• Ensures compliance with federal, state and local employment laws
• Investigates and resolves team member complaints while properly documenting outcomes
• Partners with leadership team and provides coaching to promote company culture and a positive work environment
• Responds to HR Support inquiries from managers and team members within assigned divisions/regions
• Assists with COVID-19 tracking and compliance tasks
• Assists with the implementation/roll out of Human Resources initiatives or policies

Your special skills:

• Ability to maintain strict confidentiality and apply discretion when handling sensitive matters
• Ability to deal with conflict and diffuse difficult situations
• Consultative style with ability to influence through expertise and coaching
• Strong relationship management and communication abilities
Prerequisites for success:
• Bachelor’s degree required, preferably in Human Resources or related field
• PHR or SHRM-CP certification preferred
• Minimum 5 years’ Human Resources generalist experience with emphasis in employee relations
• Minimum of 3 years’ experience supporting a multi-state workforce

We saved the best for last.
In exchange for the dynamic contribution you’ll bring to our team, we offer:
• Competitive salary plus Bonus Opportunity
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 3 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why Smile Doctors?
As the nation’s leading Orthodontic Support Organization, Smile Doctors is shaping the future of orthodontics through strategic partnerships with top local doctors. We provide best-in-class support services so our partner orthodontists can focus on what they do best — driving extraordinary treatment outcomes and providing patients with an unmatched experience.

With hundreds of partnered practices across the nation, our synergistic approach has made us the fastest-growing organization in our industry and produced an ever-expanding need for top talent as we continue our unprecedented trajectory. To us, there’s no such thing as “top of our game.” We’re always climbing higher — together. And as our business grows, there’s plenty of room for our team to grow their careers, too.

Our dynamic support services team is comprised of world-class professionals whose diverse experiences drive innovation and development. Together, we are committed to passionately helping others achieve their best, most confident smiles.


This is the perfect opportunity to grow with an expanding organization! Apply today!


Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Manager

Location requirements

Hiring timezones

United States +/- 0 hours

About Smile Doctors

Learn more about Smile Doctors and their company culture.

View company profile

At Smile Doctors, we are at the forefront of revolutionizing orthodontic care through groundbreaking technology and a patient-first philosophy. Founded in 2015 by Dr. Scott Law, Dr. Dana Fender, and Dr. Greg Goggans, our organization has rapidly grown into the largest ortho-focused dental support organization (OSO) in the United States. We are dedicated to empowering our affiliated orthodontists with the innovative tools and support systems necessary to focus entirely on delivering exceptional patient outcomes. Our commitment to technological advancement is evident in our adoption of cutting-edge solutions like the Smile Doctors Anywhere app, which facilitates remote care, personalized treatment planning, and seamless communication between patients and doctors. This not only enhances convenience but also allows for real-time adjustments to treatment, ensuring optimal results.

Smile Doctors is a leader in Invisalign® treatments, recognized as the largest network of Diamond Plus Invisalign® providers. This distinction underscores our dedication to offering the latest and most effective orthodontic solutions. Our affiliated practices are equipped with state-of-the-art technology that supports a wide range of treatments, from traditional braces to modern clear aligners, catering to children, teens, and adults. We foster a culture of continuous learning and improvement, hosting the Lecture Center for Orthodontic Excellence to ensure our orthodontists remain at the cutting edge of industry advancements. By investing in technology and the professional development of our teams, Smile Doctors is not just straightening teeth; we are pioneering a new standard of orthodontic care that is more accessible, efficient, and patient-centered, ultimately creating confident smiles that inspire.

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Smile Doctors

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