SMB TeamST

Fractional COO (Full Time Role)

SMB Team is a full-service marketing and coaching company that helps law firms double their revenues and build highly profitable practices that can run themselves. They achieve this through their Law Firm Growth Acceleration Model™, focusing on lead generation, sales systems, team building, and profitability.

SMB Team

Employee count: 51-200

Salary: 125k-135k USD

United States only

Do you enjoy working with multiple clients at once? Do you like the idea of Fractional COO work but don't want the hassle of running a business?

SMB Team is seeking an internal, FULL TIME HIRE who can serve as part of our team of Fractional COOs to our portfolio of law firm owner clients. The ideal candidate will have a strong understanding of operational management (preferably within the legal industry) and the ability to provide strategic insights and guidance to improve operational performance and support growth. This is an excellent opportunity for a seasoned operations professional looking to make a significant impact in a dynamic, fast-paced environment.

Taking a consultative approach, our Fractional COO’s will help law firms get to the next level of the Lawyer Legacy Staircase by helping them build the team and processes necessary to allow them to have a self-managing firm.

Our Fractional COO program improves law firm's processes, boosts team performance, and helps implement best practices to keep operations smooth and profitable. They assist with hiring, delegating, and managing employees. Additionally, they guide law firms on scaling their practice, managing projects, and achieving long-term goals, all without the high cost of a full-time COO. A key part of our program is mentorship, where our experienced COOs share their knowledge and skills, ensuring lasting improvements and continued growth for our law firms.

WHAT'S IN IT FOR YOU?

📈 An opportunity to be a part of the #1 Fastest Growing Legal Marketing Coaching Company in the U.S.

🦷 BENEFITS – We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY.

💰 BONUSES - An opportunity to earn quarterly bonuses based on performance.

☀️ UNLIMITED VACATION TIME - We encourage you to take time to recharge so you can be your best here at work.

💡 EDUCATION – Team member education and learning budget on courses, events and books.

🌴 FUN – Company activities, outings, and retreats.

💲 INVESTMENTS – Simple IRA WITH a 3% Match.

💻 WORK STYLE – WFH or come to the office. The choice is yours!

The salary for this role is $125,000 - $135,000 annually depending on experience.

Key Responsibilities:

  • .Work with multiple law firms as a COO on a fractional basis, anywhere from 5-17 hours per month per firm by being the right-hand to the leadership of the firm.
  • Provide advice and strategy input for clients on all aspects of their business.
  • Develop and streamline processes.
  • Assist in establishing reports and KPIs.
  • Be an accountability partner, mentor, and knowledge sharer for the firms you are working with.
  • Communicate the service to potential clients through sales.
  • As needed, present and assist at workshops, events, and weekly sessions.

Requirements

  • 10+ years experience in a leadership role having managed at least 3 direct reports and a total of at least 10 team members.
  • 3+ years experience working at a law firm or working directly with a law firm in a coaching, consulting or fractional capacity.
  • Must have created and managed operations for a company doing at least $5M in annual revenue and have experience managing the budget of that company.
  • Must have proficient level skills in Google and Microsoft programs.
  • Must be highly organized, adaptable, and a self starter.
  • Must have the ability to advise on strategy based on operations, technology, and financials.
  • Must have excellent communication skills (verbal and written.)
  • Skilled in sales.
  • Must be able to think outside the box and be an excellent problem solver.
  • Experience working with Kolbe, DiSC, or Predictive Index.
  • Familiarity with CRMs, CMS, intake software, and accounting software.
  • Ability to travel as needed to clients and for Quarterly Workshops.

Benefits

SMB Team is a rapidly-growing marketing agency and coaching business for lawyers. After four years of 300% year-over-year growth, we have quickly become one of the top brands in the legal industry.

Bottom Line: We change lives. Want proof? Read our Google My Business reviews.

The SMB Team is an Equal Opportunity Employer. The policy of The SMB Team is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The SMB Team is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans

About the job

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Job type

Full Time

Experience level

Executive

Salary

Salary: 125k-135k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About SMB Team

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SMB Team is dedicated to helping law firms overcome the challenges that prevent them from reaching their full potential. Many talented law firm owners struggle to turn their legal expertise into a thriving, scalable business because they were never taught essential business-building skills. Our clients often face stagnant growth, overwhelming workloads that encroach on personal time, and the frustration of not seeing their hard work translate into proportional profits. That's where we step in. We understand that to truly grow a law firm, a comprehensive approach is needed, addressing everything from lead generation and intake systems to building a self-managing team and ensuring high profitability.

Our customers are often experts in law but find themselves hitting a plateau, unable to generate a consistent flow of qualified leads or convert those leads effectively. They might be spending too much time working *in* their business rather than *on* their business, leading to burnout and a lack of freedom. We provide solutions that transform these struggling practices into highly profitable, self-sustaining businesses. We do this by implementing our Law Firm Growth Acceleration Model™, a proven system that has helped hundreds of law firms double their revenues. This model focuses on four key pillars: quality lead generation through innovative digital marketing strategies (including PPC, SEO, social media, and video marketing), a world-class sales and intake system to convert leads into clients, the development of a self-managing team to free up the owner's time, and strategies for achieving high profitability. We empower law firm owners with the business acumen, marketing expertise, and operational systems they need to not only increase their revenue and profits but also to reclaim their time and achieve a better work-life balance, ultimately allowing them to make a bigger impact on their clients' lives.

Employee benefits

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Life Insurance

Life insurance coverage.

Disability Insurance

Disability insurance coverage.

Company activities, outings, and retreats

Company activities, outings, and retreats.

Performance Bonuses & Incentives

We believe in everyone sharing a piece of the pie.

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SMB Team

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SMB Team hiring Fractional COO (Full Time Role) • Remote (Work from Home) | Himalayas