Himalayas logo
Smart Apartment DataSD

Enterprise Customer Trainer (Experience Required) - 2k to 2.5k USD/month

Smart Apartment Data is a provider of market intelligence and data analytics for the multifamily apartment industry, offering a suite of tools for professionals to make informed decisions.

Smart Apartment Data

Employee count: 51-200

Salary: 24k-30k USD

Mexico only

Stay safe on Himalayas

Never send money to companies. Jobs on Himalayas will never require payment from applicants.

Join a Top-Rated Tech Company in Big Data!

Smart Apartment Data, a five-star employee-rated company and Best & Brightest Companies to Work For winner, is on the cutting edge of Big Data in real estate. For 20+ years, we've been the go-to data analytics platform for U.S. housing professionals—empowering brokers, investors, and analysts with real-time market intelligence.

Meet our hiring team in this short video: https://vimeo.com/1057933773/3260b5ba8b

About the Role
We are looking for a highly polished Enterprise Customer Trainer who can deliver clear, confident, and structured product training to enterprise clients. You will lead engaging Zoom sessions, guide customers through product features, answer questions with clarity, and help clients feel supported every step of the way.

This is not a basic customer service role — this is a client-facing SaaS trainer position that requires outstanding communication skills, software fluency, and the ability to teach complex concepts with ease.

What You’ll Do

  • Lead live product trainings via Zoom (1:1 + group)
  • Walk clients through dashboards, reports, and workflow features
  • Support onboarding for new enterprise accounts
  • Create simple training guides, SOPs, and short screen-recordings
  • Troubleshoot user confusion and explain steps clearly

Requirements

Who Thrives in This Role

Candidates tend to be successful if they have:

  • 1–5 years of professional experience, ideally in SaaS onboarding, Customer Success, software training, implementation, or Tier 2+ support
  • 1+ year delivering live training or client walkthroughs
  • Strong ability to teach software step-by-step
  • Experience with dashboards, reports, or CRM/ATS-style tools
  • Excellent spoken and written English
  • Professional remote setup (quiet space + good mic/cam)

Nice-to-Have

  • SaaS Customer Success or Enablement experience
  • Real estate / PropTech background
  • Basic instructional design or LMS experience

Benefits

Why You'll Love Working With Us

  • 100% remote
  • $2000–$2500/month
  • Stable long-term opportunity with career growth
  • Supportive team and strong work–life balance
  • Help shape customer training processes and content
  • Collaborative and creative work environment

NOTE: To avoid formatting or readability issues, please upload your resume in PDF format only.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 24k-30k USD

Location requirements

Mexico

Hiring timezones

Mexico +/- 0 hours

Job categories

Market ResearchTrainingSaaS Trainer JobsEnterprise Software Training ConsultantSenior Technical Trainer

Skills

Customer Onboarding& Customer SuccessSoftware TrainingImplementationTier 1 SupportDashboardsReportsCRMZoomWorkflowsOnboardingSOPsTroubleshootingVimeo

About Smart Apartment Data

Learn more about Smart Apartment Data and their company culture.

View company profile

We are Smart Apartment Data, and since our founding in 2005, we've been dedicated to serving the apartment industry with the most accurate and comprehensive market intelligence available. Headquartered in the vibrant city of Austin, Texas, we are a team that is passionate about technology and driven by the desire to provide our clients with innovative web technologies that deliver high-quality apartment data. Our journey began with a local focus, but thanks to the overwhelming popularity of our services, we have expanded our team and our offerings to new markets across the nation. We pride ourselves on being the trusted source of market intelligence for a wide range of professionals within the multifamily industry, including owners, brokers, management companies, on-site teams, suppliers, and locators. These professionals rely on our platforms to make informed business decisions and strategic investments.

Our core mission is to empower the U.S. apartment industry with data and analytics that accelerate growth and drive smarter decisions. We offer a suite of products designed to provide actionable insights. Whether it's tracking performance, evaluating competitive strategies, or identifying new investment opportunities, our interactive dashboards and reports are built to help our clients succeed. We understand that in a competitive market, having access to reliable data on floor plans, rental amounts, amenities, and market trends is crucial. That's why our dedicated researchers work tirelessly to gather hundreds of data points daily, ensuring the depth and breadth of our multifamily data is unmatched. We are more than just a data provider; we are a partner to over 10,000 industry professionals, helping them to maximize rental revenue, track competitors, and manage key property performance metrics. As we continue to grow and expand our SaaS offerings, we remain committed to fostering a dynamic and fun work environment that values a healthy work-life balance.

Tech stack

Learn about the tools and technologies that Smart Apartment Data uses to build, market, and sell its products.

View tech stack
.NET logo

.NET

C logo

C

HubSpot logo

HubSpot

Smart Apartment Data employees can create an account to update this tech stack.

Claim this profileSmart Apartment Data logoSD

Smart Apartment Data

Company size

51-200 employees

Founded in

2005

Chief executive officer

Nichole Williams

Markets

Real Estate TechnologyMultifamily HousingProperty ManagementMarket IntelligenceData AnalyticsSaaSBusiness IntelligenceReal Estate InvestmentPropTechCommercial Real Estate

Employees live in

United States
View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

2 remote jobs at Smart Apartment Data

Explore the variety of open remote roles at Smart Apartment Data, offering flexible work options across multiple disciplines and skill levels.

View all jobs at Smart Apartment Data
Top remote companies

Remote companies like Smart Apartment Data

Find your next opportunity by exploring profiles of companies that are similar to Smart Apartment Data. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Save
Apply now
Smart Apartment Data hiring Enterprise Customer Trainer (Experience Required) - 2k to 2.5k USD/month • Remote (Work from Home) | Himalayas