Brazil onlyAs a CXO Consultant, you will contribute to Sirva's success by serving as the primary point of coordination to Sirva's customers in their mobility journey. This role is service focused, with the organizational ability to support, monitor and consult with customers across a large client base.
Requirements
- Direct Customer Interaction
- Ability to advise on services delivered by our supplier partners and trouble shoot across service lines.
- Partners internally with other customer support teams to ensure all customer needs are promptly met, coordinating and responding as a single support team for the customer.
- Collaborates externally with supplier partners as appropriate, to coordinate authorized services for the customer, recognizing these suppliers are an extension of the customer experience.
- Ensures outlined Key Experience Metrics and customer/client SLAs (e.g. customer satisfaction, responsiveness, cost savings) are met or exceeded.
Benefits
- Competitive salary and incentive plans
- Workplace flexibility for a balanced work/life approach
- Comprehensive benefits packages and wellness program
- Generous company-paid vacation days and holiday time
- Challenging, collaborative, diverse corporate culture
- Ongoing opportunities for learning and career development
United States
AU, CA + 5 more
PH and US only
CA and US only