Sign Solutions

What began from a pivotal moment of injustice has blossomed into the UK's leading provider of communication services for the Deaf and Hard of Hearing community. The journey of Sign Solutions started in 1998, born out of a critical need for qualified and skilled British Sign Language (BSL) interpreters. The catalyst was the collapse of a murder trial due to substandard sign language interpretation, a failure that inspired co-founder Sean Nicholson, a qualified BSL interpreter himself, to establish an agency that would uphold the highest standards of practice. From its inception as the first independent BSL interpreting agency, Sign Solutions has been driven by a mission to combat inequality and foster seamless communication between different languages, cultures, and communities. This foundational principle has guided the company's evolution from a provider of face-to-face interpreters to a comprehensive, technology-driven language and learning organization.

Over the years, Sign Solutions has continuously innovated to meet the evolving needs of the Deaf community. A significant leap forward came in 2004 with the launch of their pioneering video interpreting service, 'InterpretersLive!'. This service revolutionized accessibility by providing on-demand, remote BSL interpreters, making communication more immediate and financially viable for both individuals and organizations. This commitment to leveraging technology to break down barriers is a cornerstone of their identity. Beyond interpreting, the company has expanded its offerings to include a wide array of services, such as BSL translations, accredited training for BSL interpreters, Deaf awareness training, and communication support. Headquartered in Redditch, Worcestershire, Sign Solutions operates nationwide, 24/7, 365 days a year, working with a vast network of registered interpreters to ensure that Deaf individuals have equal access to services in medical, legal, educational, and various other settings. Their story is one of unwavering dedication to quality, accessibility, and the empowerment of the Deaf community.