Sales Development Representative

As a Sales Development Representative, you will be at the forefront of our sales efforts, playing a critical role in generating new business opportunities. You'll be responsible for identifying and qualifying potential customers, initiating contact, and building a pipeline of opportunities for our Account Executives. This is an exciting opportunity to kickstart or accelerate your sales career in the tech industry, with ample opportunities for growth and development within a supportive and fast-paced environment.

Role Specific Job Duties:

Prospecting & Lead Generation:

• Identify and research potential clients who fit our ideal customer profile using various tools and methodologies (e.g., Gong Engage, LinkedIn Sales Navigator, ZoomInfo, 6Sense, industry databases, company websites).
• Generate new leads through outbound prospecting, including cold calling, email campaigns, and social selling (LinkedIn)..
• Craft personalized email outreach cadences based on personas, use case and/or industry, test and optimise to improve open and reply rates. (Gong Engage)
• Collaborate with Account Executive and Customer Success to map "white space" within existing enterprise accounts, leveraging established internal champions to navigate and penetrate new business units or global subsidiaries.

Outreach:

• Initiate contact with potential leads, clearly articulating SheerID's value proposition with the objective of setting up a meeting with an Account Executive.
• Effectively handle objections and educate prospects on the benefits of our solutions.

Pipeline Management:

• Educate and nurture leads and build relationships with potential customers until they are ready for a deeper conversation with an Account Executive.
• Schedule qualified meetings and product demonstrations for the Account Executive team.
• Meticulously track all sales activities and lead information in our CRM system (Salesforce).

Collaboration & Strategy:

• Work closely with Account Executives to ensure a smooth hand-off of qualified opportunities.
• Collaborate with the marketing team to coordinate event and campaign outreach, and provide feedback on lead quality and campaign effectiveness.
• Continuously refine your sales approach and techniques based on feedback and results.
• Stay up-to-date on industry trends and competitor activities.

Required Skills / Experience:

• Bachelor's degree preferred, or equivalent relevant experience.
• Minimum 2+ years of experience in a sales, business development, or customer-facing role (internships count!). Experience in a tech/SaaS environment is a plus.
• Excellent verbal and written communication skills, with a confident and engaging phone presence.
• Strong active listening and interpersonal skills.
• A proactive, self-motivated, and results-oriented mindset.
• Ability to learn quickly and adapt to new tools and processes.
• Resilience and a positive attitude, especially when facing rejection.
• Strong organizational skills and attention to detail.
• Familiarity with CRM software (e.g., Salesforce) and sales engagement tools (Gong Engage, ZoomInfo, 6Sense, Sendoso, LI Sales Navigator) is a bonus.
• A genuine interest in technology and a desire to build a career in sales.

SheerID is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees. SheerID believes that diversity and inclusion is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Please be aware that any communication related to this job posting will only come from email addresses ending in @sheerid.com. We strongly advise against engaging with any outreach from other sources, as they may be fraudulent.

To ensure your safety, please note that we will never:

• Provide screening questions via email
• Extend a job offer without a formal interview process
• Request any personal information (such as Social Security numbers, banking details, etc.) through email or messaging platforms

If you receive any unsolicited requests or suspect fraudulent activity, please report it immediately. Your safety and privacy are of the utmost importance to us. Thank you for your attention and caution.