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ServiceTitanSE

Specialist, Audience GTM

ServiceTitan is a comprehensive software solution designed to enhance the operations of home and commercial service contractors.

ServiceTitan

Employee count: 1001-5000

Salary: 78k-105k USD

United States only

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About the Role

Aspire’s Marketing team drives the strategy behind our GTM playbooks — generating pipeline and supporting growth across the full range of Aspire offerings. As an Audience GTM Specialist, you will be a key supporting contributor across demand generation, sales enablement, events, and asset management, helping the team execute more effectively by coordinating workstreams and applying AI tools to scale output.

Reporting to the Director of Landscape & Pest GTM, this role is a great fit for someone who is organized, detail-oriented, and eager to grow — someone who can manage multiple workstreams simultaneously, execute on direction from senior team members, and apply AI tools to accelerate content production and audience intelligence across the GTM function.

Core Responsibilities

  • GTM Strategy Support

    • Assist in the coordination and execution of GTM launch activities for new and existing products, working from playbooks and direction set by GTM leadership

    • Help track deliverables and timelines across cross-functional GTM workstreams including product, sales, and marketing

    • Contribute to the documentation and templatization of GTM processes to improve consistency and repeatability

    • Support the preparation of GTM briefs, one-pagers, and internal readout materials as needed

  • Market & Audience Research Support

    • Assist in gathering and organizing research on market trends, customer segments, and competitor positioning to inform GTM messaging

    • Help compile and summarize audience insights from available data sources to support targeting decisions

    • Use AI tools to accelerate research synthesis and surface relevant signals for the team

    • Maintain and update audience segment documentation and persona materials as directed

  • Sales Enablement

    • Translate product release notes into clear, customer-facing language for use by sales and marketing teams

    • Help maintain and refresh sales pitch decks, one-pagers, and enablement materials under the direction of GTM leadership

    • Capture and organize win/loss signals and sales conversation themes to support ongoing messaging refinement

    • Manage a filtered customer news workflow that surfaces relevant brand mentions and success stories for sales team use in prospect conversations

    • Assist MDR and SDR teams by preparing copy improvements and content updates to support outreach cadences

  • KPI Tracking & Reporting Support

    • Help compile and organize campaign and GTM performance data into dashboards and reporting templates

    • Monitor key metrics across demand generation touchpoints and flag trends or anomalies to leadership

    • Assist with A/B testing documentation, results tracking, and summarizing learnings for team review

    • Maintain consistent reporting structures so leadership can assess ROI and prioritize resources effectively

  • Cross-Functional Coordination

    • Act as a connective resource between product, sales, marketing, and events teams — ensuring information flows and deadlines are met

    • Support user conference session content development including templatization of presentations, session names, and descriptions

    • Coordinate the pipeline for podcast interviews, webinar co-hosts, and event speaker opportunities

    • Maintain the GTM asset repository including product imagery, GIFs, value prop content, and LLM-ready resources by segment

    • Help ensure “About Us” messaging and review profiles remain current and consistent across all channels

Qualifications

Required

  • 2-4 years of business experience analyzing complex problems with proven results in influencing business outcomes

  • 2+ years of demand generation experience, ideally within growth-stage company environments

  • B2B SaaS experience and strong familiarity with inbound demand generation funnels

  • Experience working with sales development teams

  • Ability to lead by influence, especially working cross-functionally with product, sales and marketing leaders

  • Strong analytical and problem-solving skills, including the ability to analyze large datasets to drive business decisions

  • Demonstrated ability to prioritize effectively, communicate conflicting priorities, and propose solutions

  • Strong project coordination skills with the ability to manage dependencies and align timelines across multiple departments.

  • Entrepreneurial test and learn mindset with a track record of innovation and the ability to move and pivot quickly

  • Hands-on experience with AI tools (e.g., Claude, ChatGPT, Jasper, or similar) applied to content, enablement, or campaign workflows

Preferred

  • Familiarity with Airtable, CRM platforms, and marketing automation tools

  • Experience building or maintaining content repositories and GTM asset libraries

  • Background in growth-stage marketing environments

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

Use of AI Technology:

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

  • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

  • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.

  • Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $78,400 USD - $104,900 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

About the job

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Job type

Full Time

Experience level

Salary

Salary: 78k-105k USD

Experience

2 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About ServiceTitan

Learn more about ServiceTitan and their company culture.

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ServiceTitan is an all-in-one software platform dedicated to empowering home and commercial service contractors with the tools they need to succeed. Founded in 2007 by Ara Mahdessian and Vahe Kuzoyan, the company was born out of a desire to help their fathers, who were contractors, run their businesses more effectively. Today, ServiceTitan serves over 100,000 contractors in various trades, including plumbing, HVAC, and electrical services.

The platform offers a comprehensive suite of features designed to streamline operations, enhance customer service, and drive business growth. Among the capabilities are intelligent dispatching, scheduling, invoicing, payroll, and robust reporting tools that provide users with the insights they need to make informed decisions. ServiceTitan's mission is rooted in the success of its customers, and it continuously evolves to meet the changing needs of the trades, making it the preferred software for those looking to optimize their business operations.

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ServiceTitan

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