United States onlyWho We Are:
We’re FieldRoutes, a leading cloud-based and mobile SaaS provider in the pest control and lawn care industries and a proud member of the ServiceTitan family since 2022. Our cloud-based business management system automates all aspects of field service operations for enterprise and small to medium-sized businesses enabling our clients to accelerate growth, streamline operations, increase customer retention, and maximize revenue. Trusted by thousands of premier field services leaders in the US, our solutions empower our clients to make better business decisions for their companies. Our partnership with ServiceTitan has enabled us to continue scaling our platform and customer base while maintaining our collaborative, tight-knit culture.
What We’re Looking For:
The Data Validation Specialist is responsible for assisting the Implementation Specialists in thorough and efficient data validations with customers in the Implementation pipeline. Assist the Implementation Specialists in submitting and formatting data validation requests as needed. Work closely with the Software Engineer team and Data team to address data concerns. Uncover and enhance current procedures for an efficient data validation process.
What You’ll Do:
Troubleshoot data issues discovered on data validation calls with the customer and Implementation Specialists.
Assist the Implementation Specialists by discovering data issues and submitting requests to the Software Engineering Team or the Data Team to resolve them.
Manage time effectively, meet personal goals, and work closely and effectively with Implementation Specialists, the Software Engineer team, and the Data Team.
Coach Implementation Specialists on best practices and tips & tricks.
Assist the Implementation Specialists by discovering data issues and submitting requests to the Software Engineering Team or the Data Team to resolve them.
Assist the Implementation Specialists in a quicker turnaround, efficiency, and quality of data validations.
What You’ll Need:
EDUCATION: Bachelor’s degree required or equivalent combination of work experience and education.
EXPERIENCE: 1+ years of project management
Excellent verbal and written communication skills
Strong analytical capabilities for advanced problem-solving
Ability to multi-task, prioritize, and manage time effectively
Self-driven, results-oriented with a positive outlook and a focus on quality
Advanced knowledge of Microsoft Office: Word, Excel
Experience working with JIRA and Salesforce: The Customer Company preferred but not required
Experience in Project Management
Ability to work in a fast-paced environment
Quick learner and willing to be flexible
Basic Knowledge of SQL, preferred but not required
Where You’ll Work:
Employees for this position will be remote.
Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
