Overview
Are you ready to take your career to the next level? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in vendor relationships to join our team. The ideal candidate will have experience in a leadership role, with experience working with vendors, and developing vendor scorecards. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.
A DAY IN THE LIFE
In this role, you will…
- Be responsible for escalated issues within the network in a defined territory
- Be responsible for performance management to defined standards usiting analytics and scorecards
WHO YOU ARE
You possess …
- Two years’ management experience demonstrating skills in strategy development, negotiation, performance, and vendor relationship management
- Proven experience in contract negotiation, conflict resolution, strategy development, and project management
· Ability to travel
Responsibilities
- Point of Escalation for Vendors and Internal Operation teams
· Escalated Asset Oversight
· FHA Post Sale Escalations
- Hazard Claim and Major Repair Oversight
- Chargeback and dispute 2nd point of contact
- Infliated Bid/Cut Bid monitoring
Qualifications
- Strong written and verbal communication skills
- 2 years management experience developing teams and monitoring progress.
- Analytical/problem solving skills
- Proficient with Microsoft Office tools
- Two years’ work experience demonstrating skills in strategy development, negotiation, performance and vendor relationship management.
