Regional Network Director, Field Services

Overview

Are you ready to take your career to the next level? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in vendor relationships to join our team. The ideal candidate will have experience in a leadership role, with experience working with vendors, and developing vendor scorecards. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.

A DAY IN THE LIFE

In this role, you will…

• Be responsible for escalated issues within the network in a defined territory
• Be responsible for performance management to defined standards usiting analytics and scorecards

WHO YOU ARE

You possess …

• Two years’ management experience demonstrating skills in strategy development, negotiation, performance, and vendor relationship management
• Proven experience in contract negotiation, conflict resolution, strategy development, and project management

· Ability to travel

Responsibilities

• Point of Escalation for Vendors and Internal Operation teams

· Escalated Asset Oversight

· FHA Post Sale Escalations

• Hazard Claim and Major Repair Oversight
• Chargeback and dispute 2nd point of contact
• Infliated Bid/Cut Bid monitoring

Qualifications

• Strong written and verbal communication skills
• 2 years management experience developing teams and monitoring progress.
• Analytical/problem solving skills
• Proficient with Microsoft Office tools
• Two years’ work experience demonstrating skills in strategy development, negotiation, performance and vendor relationship management.