QA Automation Engineer

About the Role

We’re looking for a QA Analyst to join our Engineering team and ensure the quality, usability, and reliability of our software. You’ll execute manual and automated tests, identify and track defects, and collaborate with developers, product, and design teams to build a strong culture of quality. This is an excellent opportunity for someone eager to grow in QA and expand into test automation and CI/CD practices.

Why You’ll Love It Here

• You’ll be the face of the product in the market, shaping deals and shaping the roadmap.
• You’ll work hand-in-hand with leadership in both Sales and Product.
• Every day will be different—and every day you’ll have a chance to make a direct impact on our growth.
• We value speed, creativity, and collaboration over bureaucracy.

• Work hard, have fun environment - We work hard to deliver a fulfilling, exciting workplace environment for each SMG employee. Our teams are composed of smart, talented, curious people who love a good challenge.
• Values driven culture where we connect, collaborate & co-create.
• Remote first company (fully remote)
• Unlimited PTO
• Tech provided

• Work hard, have fun environment with smart, curious people.
• Values-driven culture where we connect, collaborate, and co-create.
• Remote-first company (fully remote).
• Unlimited PTO.
• Tech provided.
• A diverse, experienced, and supportive team. SMG is proud to be an equal opportunity employer that celebrates diversity and creates an inclusive environment where everyone can thrive.

• Execute manual and automated test cases to ensure software quality.
• Identify, document, and track defects using tools like JIRA.
• Collaborate with developers to resolve issues quickly.
• Contribute to test planning and strategy to improve coverage and effectiveness.
• Perform regression testing when new features are released.
• Maintain accurate test documentation, including test plans, cases, and reports.
• Work closely with cross-functional teams to promote a strong quality culture.
• Expand your QA expertise under mentorship, including automation and CI/CD integration.

• 2–3 years of QA or test automation experience (internships and projects count).
• Proficiency in manual testing, bug tracking, and regression testing.
• Familiarity with tools like Selenium, Cypress, Playwright, or similar.
• Basic scripting skills in JavaScript, Python, or Java.
• Strong attention to detail and excellent documentation habits.

About SMG
Ready to grow your QA career and help shape the future of customer and employee experience? Join us at www.smg.com.
SMG is a global leader in unified experience management and CX solutions, including employee experience management platforms and XM market research.