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Serefin

Serefin is a Toronto-based healthcare organization that simplifies healthcare navigation through person-centred care coordination, serving over 60,000 families with a team of 400+ staff across healthcare, contact centre, and travel services.

About Serefin

Serefin is a leading Canadian healthcare organization dedicated to simplifying complex healthcare systems through person-centred care. Founded in 2010 and headquartered in Toronto, Ontario, Serefin has grown to become a trusted partner for individuals and organizations navigating the challenges of healthcare access and coordination.

The company operates through multiple divisions including Serefin Health, Serefin Experiences, and Serefin Travel, each designed to help clients navigate complex services across various sectors. With over 400 staff members and care coordinators, Serefin serves more than 60,000 families and handles over 30,000 calls per month. Their innovative Care Concierge platform delivers personalized support through dedicated care coordinators who help individuals understand health information, coordinate appointments, and navigate healthcare and social service pathways.

Serefin's approach is rooted in human connection and compassion. Their team of nurses, social workers, and care coordinators work collaboratively to ensure patients receive the support they need throughout their healthcare journey. The organization partners with government agencies, insurance companies, EAP programs, and employers to deliver integrated solutions that improve health outcomes while reducing costs.

FAQs

When was Serefin founded?
Serefin was founded in 2010.
Who is the CEO of Serefin?
Omar Ahmad is the CEO.
What industries or markets does Serefin operate in?
Serefin operates in the following markets: Healthcare Services, Care Coordination, Patient Navigation, Healthcare Concierge Services, Digital Health, Health Information Services, Social Services Navigation, Employee Assistance Programs (EAP), Insurance Services Support, and Medical Travel & Healthcare Tourism.
How many employees does Serefin have?
Serefin has 201-500 employees.
Where does Serefin have employees?
Serefin has employees in Canada.
Is Serefin hiring?
Yes, Serefin has 2 open remote jobs.
Does Serefin support remote work or working from home?
Yes, Serefin is a remote-friendly company.
What employee benefits does Serefin offer?
Serefin provides 6 benefits to their employees.
Does Serefin offer a four-day work week?
No, Serefin does not offer a four-day work week.
Is Serefin transparent about salaries?
Yes, Serefin practices salary transparency, often including salary or compensation ranges in their job posts. They provide salary data for 3 roles.
What is Serefin's tech stack?
Serefin has 4 technologies in their tech stack.
What is Serefin's website?
Serefin's website is serefin.com.
Where can I find Serefin on social media?
You can find Serefin on LinkedIn, Facebook and Instagram.

Employee benefits

Learn about the employee benefits and perks provided at Serefin.

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Health Concierge for Travel

Pre-travel advice and non-emergency support while traveling

Virtual Care Services

Access to virtual registered nurses and care coordinators for remote support

Employee Wellness Program

Integrated physical and mental health support extending beyond traditional benefits

Corporate EAP

Employee Assistance Program with nurse support for medical questions and benefits maximization

View Serefin's employee benefits

2 remote jobs at Serefin

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