Mainframe support

Description

Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise™.

They are a USD 6 billion company with 163,000+ professionals across 90 countries, helping 1279 global customers, including Fortune 500 companies. They focus on leveraging next-generation technologies, including 5G, Blockchain, Metaverse, Quantum Computing, Cybersecurity, Artificial Intelligence, and more, on enabling end-to-end digital transformation for global customers.

Our client is one of the fastest-growing brands and among the top 7 IT service providers globally. Our client has consistently emerged as a leader in sustainability and is recognized amongst the ‘2021 Global 100 Most sustainable corporations in the World by Corporate Knights.

We are currently searching for a Mainframe support:

Responsibilities:

• Provide L3 mainframe support and development assistance within a global financial environment.
• Troubleshoot and resolve technical issues, working closely with development and product teams.
• Assist users across departments, including Operations, Business, and Engineering teams.
• Create automation tools to streamline support processes.
• Draft and maintain detailed documentation of incidents, fixes, and product updates.
• Communicate clearly and proactively with internal and external users, ensuring timely resolution.
• Participate in full SDLC activities on mainframe platforms.

Requirements:

• 7–10 years of hands-on experience in Mainframe development and support (L2+/L3 readiness).
• Strong knowledge of DB2 and SQL for mainframe data management.
• Proficient in COBOL – debugging and writing code.
• Experience with JCL, CICS, VSAM, and other mainframe tools.
• Familiarity with IBM MQ and its integration in mainframe environments.
• Prior experience supporting clearing businesses or financial trading platforms.
• Understanding of CCP (Central Clearing Party) connectivity and client reporting workflows.
• Solid problem-solving skills and ability to work cross-functionally.
• High attention to detail with capacity to multitask under pressure.
• Excellent customer service and communication skills.
• Strong business acumen related to global markets and financial reporting.

Languages

• Advanced Oral English.
• Native Spanish.

Note:

• Fully remote

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Requirements

Requirements:

• 7–10 years of hands-on experience in Mainframe development and support (L2+/L3 readiness).
• Strong knowledge of DB2 and SQL for mainframe data management.
• Proficient in COBOL – debugging and writing code.
• Experience with JCL, CICS, VSAM, and other mainframe tools.
• Familiarity with IBM MQ and its integration in mainframe environments.
• Prior experience supporting clearing businesses or financial trading platforms.
• Understanding of CCP (Central Clearing Party) connectivity and client reporting workflows.
• Solid problem-solving skills and ability to work cross-functionally.
• High attention to detail with capacity to multitask under pressure.
• Excellent customer service and communication skills.
• Strong business acumen related to global markets and financial reporting.