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SemperisSE

Product Support Engineer, Team Lead

Semperis is the leading provider of identity-driven cyber resilience solutions, specializing in protecting and enhancing security on Active Directory environments.

Semperis

Employee count: 201-500

Ireland only

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Product Support Engineer, Team Lead at Semperis. Lead a team of Product Support Engineers, manage customer escalations, and provide expert-level product support.

Requirements

  • 4+ years of experience in product support with leadership responsibilities
  • Deep understanding of Semperis products and technologies
  • Strong experience with Active Directory, O365, and related identity and access management systems
  • Proficiency with DNS, networking, and security protocols
  • Expertise in PowerShell and scripting for automation and troubleshooting
  • Strong verbal and written communication skills, with the ability to explain technical issues to various stakeholders

Benefits

  • 401k Matching
  • Generous Paid Time Off
  • Retirement Plan
  • Relocation Assistance
  • Tuition Reimbursement

About the job

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Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

Ireland +/- 0 hours

About Semperis

Learn more about Semperis and their company culture.

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At Semperis, we are passionate about securing identities to protect organizations from the continually evolving landscape of cyber threats. Our mission is to empower security teams with the tools needed to defend hybrid and multi-cloud environments. We've built a solution that ensures the integrity and availability of critical enterprise directory services at every step of the cyber kill chain, drastically cutting recovery times by 90%. Our technology is purpose-built for securing hybrid Active Directory environments, protecting over 50 million identities from cyberattacks, data breaches, and operational errors.

We are honored to have the trust of some of the world's leading organizations who rely on us to identify directory vulnerabilities, intercept cyberattacks in progress, and swiftly recover from ransomware and other data integrity emergencies. Headquartered in Hoboken, New Jersey, our reach extends internationally, with a research and development team distributed throughout the United States, Canada, and Israel. Our commitment to innovation has led us to host the award-winning Hybrid Identity Protection conference and develop tools like the free Active Directory security assessment tool, Purple Knight. Recognized by industry leaders, we are proud to have been named to Deloitte's Technology Fast 500™ list and among the top three fastest-growing cybersecurity companies in the Inc. 5000 list.

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Semperis

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