Product Support Engineer, Team Lead at Semperis. Lead a team of Product Support Engineers, manage customer escalations, and provide expert-level product support.
Requirements
- 4+ years of experience in product support with leadership responsibilities
- Deep understanding of Semperis products and technologies
- Strong experience with Active Directory, O365, and related identity and access management systems
- Proficiency with DNS, networking, and security protocols
- Expertise in PowerShell and scripting for automation and troubleshooting
- Strong verbal and written communication skills, with the ability to explain technical issues to various stakeholders
Benefits
- 401k Matching
- Generous Paid Time Off
- Retirement Plan
- Relocation Assistance
- Tuition Reimbursement
