Engineering Manager, Security Operations

Ticketing is a complex, historically opaque industry with a unique set of challenges. At SeatGeek, we look to open ticketing with new technology, thoughtful interfaces, and an above-all-else focus on our users.

We are looking for a technical manager who can help us scale up our Information Security Team and safely empower our employees to safely move fast. SeatGeek is a product-centric organization that deploys code into production many times per day. As we grow, the scale of our technical challenges - and their effect on our customers - continue to increase. We want to ensure we continue to build and secure the best product and team we can.

What you'll do

• Manage, mentor, and continue growing a team of security engineers
• Continue and oversee maturing our Detection and Response program through tooling and automation
• Act as a primary interface between our corporate and infrastructure engineering leads
• Own and lead our Corporate Security program, including raising security awareness and driving internal awareness campaigns
• Participate in an on-call and incident manager rotation
• Help maintain and participate in our vulnerability management program
• Advise and collaborate with our legal team regarding our SIRT program
• Develop the team’s roadmap and influence the overarching Security strategy
• Advise and align the program with the growing threat landscape and industry trends

Who you are

• You have at least 3 years experience as an engineering people manager of productive, motivated teams
• You have experience building incident response, security awareness, and corporate security programs, with at least 5 years as an individual contributor role
• You have irreproachable technical skills, and your team should look up to you as a mentor. With your knowledge of industry technology trends you can help your team build scalable tooling and frameworks, setting them up for success.
• You understand how to lead by setting context and facilitating collaboration between IT, HR, Legal, Engineering and business leaders

The tools we use

You absolutely do not need experience with all of these, but we thought you might be curious. Tools can be learned, so we care much more about your general engineering skill than knowledge of a particular technology.

Languages: Python, Go

Datastores: Postgres, Redis, Elasticsearch

Infrastructure: AWS, Kubernetes, HashiCorp, Terraform, DataDog

Security Specific: Tenable, Shodan, Metasploit, Burp Suite, CrowdStrike, Umbrella, AWS’ Security Services

Perks

• Equity stake
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Flexible PTO
• Up to 16 weeks of paid family leave
• 401(k) matching program
• Health, vision, dental, and life insurance
• Annual subscriptions to Headspace, Ginger.io, and One Medical
• $120 a month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $125,000 - $210,000. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!