SeatGeekSE

Data Analyst, Product - Marketplace

We believe live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude, we’re simplifying and modernizing the ticketing industry.

SeatGeek

Employee count: 501-1000

Salary: 100k-170k USD

United States only
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SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

We are looking for a Product Data Analyst with varying levels of experience to join SeatGeek’s Analytics team. SeatGeek’s Product team makes finding tickets to your next live event as seamless as possible by crafting the best user experience in the business. You will join SeatGeek’s Data Analytics team, who are the go-to partner for Product’s data production, experimentation, and insights generation needs.

Your recommendations will shape decisions across key product functions such as A/B test analysis, conversion and retention monitoring, insight generation, strategic planning, and event logging. You will develop a holistic view of our products across platforms and how they interact with marketing and available inventory to drive value for SeatGeek. You will develop questions, conduct exploratory analyses, build data models and dashboards, and contribute to key data pipelines in our data warehouse. Above all, you will be responsible for developing a deep understanding of SeatGeek’s product and ensuring that understanding is at the heart of our forward-looking strategy.

This is a unique opportunity to make an impact on the post-COVID world of live events. As an integral part of the Analytics team, you will not only learn from our exceptional team, but also develop your business literacy through substantial leadership exposure.

What you'll do

  • Join a team of Product Analysts that will influence the directions in which we push our product as we seek to create even greater value for our customers over time
  • Study the impact of new product features of customer behavior in order to bring data and insights into every decision we make. Define, evaluate, and monitor key metrics, understanding the root causes of changes, and proactively surface insights to Product leadership
  • Perform A/B test analysis within our existing suite of tools and platforms. Deep dive into results to gather insights to shape the experimentation roadmap
  • Partner with our engineers to instrument new pages and features to ensure the capture of relevant data Work closely with Data team stakeholders to build lasting data modeling solutions, including automating analyses and authoring pipelines via SQL-based ETL frameworks
  • Communicate key learnings and recommendations to product teams in a manner that productively influences decision making

What you have

  • 3+ years of relevant experience
  • A degree or higher in economics, computer science, statistics, mathematics, psychology, or another quantitative discipline
  • Expert-level knowledge of SQL
  • Experience performing analysis with large datasets
  • Experience building reports and dashboards using business intelligence tools
  • A strong statistical understanding of online testing methodologies and metric development
  • Proficiency in a scripting language (Python or R) is a plus
  • Domain expertise in product development or past experience working with a consumer-facing digital product team is a plus

Perks

  • Equity stake
  • Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
  • A WFH stipend to support your home office setup
  • Flexible PTO
  • Up to 16 weeks of paid family leave
  • 401(k) matching program
  • Health, vision, dental, and life insurance
  • Annual subscriptions to Headspace, Ginger.io, and One Medical
  • $120 a month to spend on tickets to live events
  • Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $100,000 - $170,000. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

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About the job

Apply before

Jun 26, 2024

Posted on

Apr 27, 2024

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 100k-170k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About SeatGeek

Learn more about SeatGeek and their company culture.

View company profile

SeatGeek is the live entertainment platform that’s rethinking ticketing by caring more about fans, teams and venues. We're powering a new, open entertainment industry where fans have effortless access to experiences, and teams, venues and shows have seamless access to their audiences.

Trusted Consumer Marketplace

We make it easy for fans to buy tickets and attend events through industry-first features like Deal Score, our ticket-rating technology; Rally, our event experience platform; and SeatGeek Swaps, the first return policy offered by a major ticketer. These features and more have made us the highest rated and most trusted ticketer.

Innovative Enterprise Ticketing Technology

Our enterprise ticketing software allows teams, venues and shows to efficiently grow their businesses while delivering the superior experience that all fans deserve. We’re proud to partner with some of the most recognized names in the world across sports and entertainment since launching in 2016.

Our core values

  • Start with fans: When fans win, everyone wins…and for too long fans have lost. We challenge ourselves, our partners and our industry to start with fans, and let everything else follow from there.

  • Be humbold: We're bold, but humble. We believe we can come up with better ways of doing things through fresher thinking, without being jerks in the process. We're brave enough both to go all-in and also to admit when we're wrong.

  • Pull back the curtains: We put outsized focus on building the most talented team possible. Exceptional people enabled with context do incredible work, so even when it's uncomfortable, we're over-the-top transparent with information.

  • Don't do bullsh*t work: If unchecked, every job results in too many hours spent on bullsh*t work. We design how we work to spend the most time doing rather than preparing to do. Speed compounds; the fastest to innovate, win.

  • Stack the lineup: Our team is our biggest unfair advantage, and the best teams bring together different backgrounds and experiences. We attract exceptional people who are as diverse as the events we ticket, and strive to create an environment where everyone belongs and maximizes their potential.

  • Play long ball: We take big bets on the future. Often we won't know if those bets are successful for months, or even years. Some will fail. Betting on the future means we aren't wholly focused on success today. We're willing to take those risks because they enable the outsized payoffs that change how fans experience live entertainment.

Employee benefits

Learn about the employee benefits and perks provided at SeatGeek.

View benefits

Life insurance

Life insurance so you don't have to worry.

Home office budget

A WFH stipend to support your home office setup.

Equity benefits

Equity stake, so you are rewarded for your best work.

Healthcare benefits

We provide access to high-quality health insurance coverage.

View SeatGeek's employee benefits
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SeatGeek

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