Summary of Position:
Position Responsibilities:
- Provide ongoing support through tailored, field-based education on reimbursement processes to HCPs and infusion site/institutional stakeholders. This includes hospitals, academic institutions, private group practices, specialty pharmacies, and alternate treatment sites.
- Develop and execute strategic, patient-centric plans and account-specific initiatives to ensure access, affordability, and support for patients at various stages of their treatment journey.
- Build and maintain collaborative, strategic relationships with healthcare organizations and aligned stakeholders (internal and external) that may impact patient access to therapy.
- Analyze data and use customer insights to identify barriers to access, making data-driven decisions to prioritize activity and optimize access pathways.
- Foster strong relationships and facilitate effective communication with cross-functional partners in market access, patient services, sales, and medical.
- Provide education and support to internal teams, equipping colleagues with the knowledge and tools to address access and reimbursement challenges quickly and successfully.
- Ensure compliance with all relevant regulations and standards in the delivery of patient support and handling of PHI.
- Stay informed on healthcare policies, reimbursement trends, and regulatory requirements to address challenges and opportunities in the marketplace.
Candidate Requirements:
- Bachelor’s degree required; advanced degree preferred.
- Minimum of 3 years of relevant experience in reimbursement roles within the pharmaceutical or biotech space; prior account management, HUB/patient services and/or market access experience preferred.
- Experience in rare disease, buy bill/specialty pharmacy, and understanding of complex provider and hospital reimbursement processes is required; prior launch experience preferred, to include knowledge of miscellaneous j-code reimbursement requirements.
- Experience with specialty or high-cost therapies in chronic or acute care settings is required, with a strong preference for those experienced in launching new therapies into infusion sites.
- Exceptional ability to develop and execute account-based strategies in a highly matrixed environment to ensure access and operational efficiencies. Adept at anticipating challenges and educating HPCs (and other critical stakeholders) to overcome patient access and affordability barriers.
- Ability to analyze complex data sets and derive actionable insights to prioritize activity and facilitate broad access opportunities within a geography or account.
- Strong understanding of the evolving patient access landscape to include payer, PBM, and SP interdependencies.
- Excellent written and verbal communication skills.
- Strong interpersonal skills, patient-centricity and flexibility to meet evolving customer and organizational needs
- Expertise in account management, relationship development (internal and external), and issue resolution.
Location and Travel Requirements:
- Role is field based, requiring up to 60% travel
- Candidate must reside in territory