SauceSA

POS Specialist, Toast

At Sauce, we believe that the food ordering and delivery business should be win-win-win for all parties concerned - hard working restaurants, hungry customers and busy delivery companies alike.

Sauce

Employee count: 11-50

Brazil only
Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery Pickup structure and proprietary delivery optimization technology. We are serving a 105 billion dollar US local restaurant business. Headquartered in NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential, this means giving local establishments everything they need to connect directly with their customers. The Sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains.
Sauce is looking for a Toast POS Specialist to join our team and play a critical role in ensuring seamless integration and troubleshooting of Toast POS systems for our restaurant partners. You’ll work closely with internal teams, product managers, and RD to optimize POS connectivity and provide expert-level support for both our customers and internal stakeholders. This is a hands-on role where technical problem-solving, API integrations, and knowledge-sharing will be key to success.

What You'll Do:

  • Troubleshoot Support: Serve as the go-to expert for troubleshooting and supporting Toast POS and other restaurant POS systems, ensuring smooth functionality and resolving any integration issues.
  • API Webhook Management: Work with APIs, webhooks, and payment processors to maintain and enhance connectivity between Toast and Sauce’s platform.
  • Training Documentation: Train internal teams on POS workflows, troubleshooting methods, and configuration best practices to enhance efficiency and problem resolution.
  • System Optimization: Maintain and optimize documentation related to POS connectivity and integrations to improve product performance.
  • Cross-Team Collaboration: Provide deep expertise in Toast integration, collaborating with product, engineering, and RD teams to improve features and enhance the user experience.

What You Bring:

  • 1-2 years of experience working at Toast or directly with Toast POS systems.
  • 1-2 years of experience working on integrations between Toast and external services.
  • Strong understanding of POS system workflows, APIs, and payment processing integrations.
  • Availability and willingness to work US business hours (EST or PST preferred).
  • Professional-level English proficiency to collaborate effectively with global teams.

What We Offer:

  • Strong Competitive Compensation Package
  • Monthly Wellness Stipend
  • Flexible Work Environment
  • Paid Time Off Policy, Including Local Holidays
  • Friendly Environment Where You Can Reach Your Full Potential and Grow Your Career
Sauce is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.

About the job

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Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

Brazil +/- 0 hours

About Sauce

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At Sauce, we believe that the food ordering and delivery business should be win-win-win for all parties concerned - hard working restaurants, hungry customers and busy delivery companies alike. Founded in 2019 and based on four continents, the Sauce team has pooled together decades of restaurant tech experience to produce a ground-breaking delivery platform for successful restaurants and their customers that makes delivery work.

SAUCE IS WHERE restaurants save on fees, boost direct orders and get paid more. Customers pay less for faster delivery and get a superb guest experience. Delivery companies get more orders while reducing acquisition and error costs. We’ve built a state-of-the-art platform designed to increase your margins, build peak guest experiences, strengthen brand loyalty, and put you in the driver’s seat.

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Sauce

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Sauce hiring POS Specialist, Toast • Remote (Work from Home) | Himalayas