HimalayasHimalayas logo
SauceSA

Customer Care Agent

At Sauce, we believe that the food ordering and delivery business should be win-win-win for all parties concerned - hard working restaurants, hungry customers and busy delivery companies alike.

Sauce

Employee count: 11-50

AR, BR + 2 more

Stay safe on Himalayas

Never send money to companies. Jobs on Himalayas will never require payment from applicants.

Sauce is a premier restaurant technology platform that helps businesses grow with its Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are seeking experienced remote Customer Care Agents with a background in food delivery support or fast-paced, real-time customer service.

Requirements

  • Proven experience in fast-paced, real-time support environments
  • Familiarity with HubSpot, Slack, and other support tools
  • Strong written and verbal English skills
  • Detail-oriented with ability to carefully document cases and communicate effectively with both B2C and B2B clients
  • Technical proficiency with delivery driver dispatch or company portals a plus

Benefits

  • Strong & Competitive Compensation Package
  • Flexible Work Environment
  • 10 Paid Personal/Vacation Days
  • 5 Paid Sick Days
  • Quarterly Team Dinners & Events!

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

ArgentinaBrazilColombiaMexico

Hiring timezones

Brazil +/- 0 hours, and 3 other timezones

Job categories

Customer Support AgentCustomer Service AgentCustomer Care RepresentativeCustomer Support AssociateCustomer Support RepresentativeCustomer Care SpecialistCustomer CareCustomer SupportCustomer Service

Skills

HubSpotSlackCustomer ServiceDocumentationFood Delivery SupportB2CB2BDelivery Driver Dispatch Remote

Browse similar jobs

Remote Entry-level Customer-Support-Agent JobsRemote Full Time Customer-Support-Agent JobsRemote Entry-level Customer-Support-Agent Jobs in ArgentinaRemote Full Time Jobs in ArgentinaRemote Customer-Support-Agent Jobs in Argentina

About Sauce

Learn more about Sauce and their company culture.

View company profile

At Sauce, we believe that the food ordering and delivery business should be win-win-win for all parties concerned - hard working restaurants, hungry customers and busy delivery companies alike. Founded in 2019 and based on four continents, the Sauce team has pooled together decades of restaurant tech experience to produce a ground-breaking delivery platform for successful restaurants and their customers that makes delivery work.

SAUCE IS WHERE restaurants save on fees, boost direct orders and get paid more. Customers pay less for faster delivery and get a superb guest experience. Delivery companies get more orders while reducing acquisition and error costs. We’ve built a state-of-the-art platform designed to increase your margins, build peak guest experiences, strengthen brand loyalty, and put you in the driver’s seat.

Claim this profileSauce logoSA

Sauce

Company size

11-50 employees

Founded in

2019

Markets

Food DeliveryRestaurant TechnologyOnline OrderingHospitality TechnologyLogistics TechnologyLast Mile DeliveryCustomer Experience ManagementSupply Chain OptimizationMobile PaymentsEcommerce

Employees live in

United States
View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

9 remote jobs at Sauce

Explore the variety of open remote roles at Sauce, offering flexible work options across multiple disciplines and skill levels.

View all jobs at Sauce
Top remote companies

Remote companies like Sauce

Find your next opportunity by exploring profiles of companies that are similar to Sauce. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan