United States onlyAbout the Job
Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families. Your skills could be critical in helping our teams accelerate progress. Join our Community Outreach team as a Community Outreach and Engagement Manager.
You will be responsible for developing and maintaining reliable local community relationships across designated therapeutic areas. You will focus on implementing on-site, community-oriented projects, engaging in patient education activities, reducing patient access barriers, and identifying best practices that can be leveraged across the industry to help achieve health equity.
Main responsibilities:
Region-specific community awareness, outreach, and engagement strategy: proactively plan region-specific community engagement strategy in collaboration with DICT, CSU and strategic vendors, based on emerging indications and studies. Responsible for understanding the local ecosystem and developing tailored solutions to address the community's most pressing needs. Goals include:
Develop a strategic territory business plan that increase community engagement and awareness and contribute to patient recruitment activities.
Develop strong working relationships with KOLs and all other specialists in assigned geography as well as office staff and other important health care personnel, community organizations, trusted messengers and key patient advocacy support groups.
Plan, organize, and execute local community engagement programs in partnership with internal/external stakeholders.
Identification and engagement of trusted messengers/local ambassadors and potential investigators.
Direct community feedback, focus groups and surveys.
Community engagement implementation, event planning and hosting: strategically plan, and host virtual and in-person events to foster relationships among local community members and contribute to positive wellness outcomes. Planning includes venue search, prep, and outreach to confirm attendance.
Build and maintain robust relationships with new and existing sites and investigators: develop meaningful connections with relevant site stakeholders to support productive interactions between patients, sites, Sanofi and the community. Goals include:
Early site engagement and identification before a clinical trial – completion of a site profile assessment
Investigator advocacy in alignment with Sanofi’s priorities to identify new sites.
Involvement in processes that influence clinical trial operational performance.
Boost digital and DICT implementation.
Collate, prioritize, and recommend site-focused solutions.
Vendor and Patient Advocacy Group coordination: collaborate with Sanofi Community Alliance Network (SCAN) vendors, patient advocacy groups, and other strategic partners to launch local events and activities.
Support the implementation of R&R at the local level: work closely with Sanofi stakeholders to support sites in the identification of potential study participants through boots-on-the-ground and in-office recruitment.
Site issue escalation: support monitoring teams in issue communication and resolution with sites to improve operational quality and proactively identify site resource/infrastructure gaps.
Best practices and lessons learned: act as the local liaison and subject matter expert on clinical trial optimization based on community feedback. Collaborate proactively with all stakeholders and ensure insights/best practices gained are documented, communicated and lessons learned are shared to reduce repeated operational complexities.
About you
Bachelor’s Degree required, plus relevant combination of training and experience. Five years’ experience in community outreach and public relations, preferably in a healthcare setting. Must be proactive, organized and compassionate. Excellent interpersonal, oral, and written communication skills required. Ability to work independently and/or in a team setting.
- Strong business acumen, strategic, critical thinking/problem solving and innovative thinking capabilities
- An agile learner who is comfortable operating in complex environments
- Experience with omnichannel approaches, and can execute customer engagement through appropriate channels using insights
- Demonstrated ability to use data and data analytics by unearthing valuable insights from data that can help lead to new solutions
- Demonstrate a passion and learning aptitude for science and is proactive in strengthening knowledge related to disease-state, treatment options and healthcare trends
- The ability to execute tactical initiatives, provide ongoing feedback, and prioritize multiple products.
- Self-directed and organized with excellent execution and planning skills
- Excellent communication skills both written and oral.
Why Choose Us?
Bring the miracles of science to life alongside a supportive, future-focused team.
Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
The salary range for this position is $100,500.00 - $134,000.00 Annually . All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the link, www.benefits.sanofiusallwell.com
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
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Pursue progress, discover extraordinary
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
