Senior, Account Solution Engineer

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce is hiring for a Solutions Engineer within MuleSoft to join our Pre-Sales Solution Engineering team, who is instrumental to MuleSoft’s growth. As a Pre-Sales Solution Engineer, you will provide technical sales partnership to our sales teams and align our solutions to our customers’ vision. The MuleSoft Sales team will rely on your product and technical expertise throughout the sales cycle. You will be an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, and making architectural recommendations. As a customer advocate, you will connect the dots between the Solution to the business outcomes for the customer.

This is what you get working for MuleSoft Solution Engineering Germany:

• Working in a passionate Pre-Sales Solution Consulting team that puts teamwork first

• Leaders who really care about your development and success

• Working for a company that truly lives its core values Equality and Sustainability

• Working for one of the most innovative companies worldwide

What will you get to do in this role?

• Build positive relationships with internal and external partners to qualify deals, identify business value, and provide technical mentorship in order to set expectations to ensure customer success

• Conduct discovery meetings to document, analyze, clarify business and technical requirements to support detailed solution proposal

• Deliver architecture reframe and develop white-boarding skills through shadowing and customer-scenario role playing

• Respond to Request for Information/Proposal documents

• Work hands-on with prospects and customers to deliver standard, customized and/or strategic solution demonstrations, white boarding, presentations, architecture workshops, and standard methodologies that showcase the functional capabilities, competitive advantages, and business benefits of MuleSoft’s solutions, from demo and proof of concept to design and implementation

• Leverage AI Tools and Agents to become effective and deliver outstanding results for our clients

• Collaborate with Product Management, Engineering, and Product Marketing to continuously improve MuleSoft’s products and marketing

• Stay ahead of and Immerse yourself in the ever-evolving technology and landscape while maintaining a deep understanding of driven and complementary technologies and vendors and how to position MuleSoft’s values in relation to them

• Provide ongoing, post-sales, technical guidance to the client’s technical team to drive adoption/utilization of MuleSoft’s solutions and digital transformation success

We look for Candidates who:

• Are smart, value knowledge, Innovation, Integration and are able to adapt to change

• Are a collaborative Team Players who wants to “Win As A Team”

• Are a Open and Effective Communicators, who are comfortable giving and receiving constructive feedback

• Have strong “Values” of open communications, customer success, innovation, and a respect for the diversity of people

These are qualifications you’ll need to be successful:

• Excellent presentation and composure abilities in front of all levels of technical and non-technical audiences

• Skills to establish trust with clients, and the ability to influence key decision makers

• A passion for technology and an ability to translate that passion to impact business for our customers

• Experience with Solution Engineering or Pre-Sales

• Experience building and delivering Proofs of Concept (PoCs) and responding to functional & technical elements of RFIs/RFPs

• Degree or equivalent experience in IT / Business Informatics or related field required (experience will be evaluated based on the core competencies for the role)

• Ability to travel as needed within Germany

• Languages: German and English

These preferred qualifications are a big plus but not a must:

• Development experience and ability to understand code and debug against REST APIs or SOAP Webservices

• Java reading skills, you do not need to write code

• Experience with cloud technologies and SaaS applications, cloud infrastructure​

Diversity & Inclusion:

Equality is a core tenet of how we run our business and we believe that equality and diversity make us a better company and community. We respect and value employees from every background, and we thrive as a result. We believe that businesses is the greatest platform for change, and all businesses have the opportunity to be a platform for change. We are committed to making an impact on our community.

Benefits & Perks:

We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE’s Top 50 Companies that Care, and are on Fortune’s Change the World list.

We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.
We provide other world-leading benefits to all our employees, including:

• Retirement saving plan

• Monthly wellness allowance

• Flexible time off & leave policies

• Parental benefits

• Perks and discounts

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.