Solution Architect

Why SailPoint?

Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice. That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the awards to prove it. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team on-site or remotely.

SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT.  Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more.

Experience a small-company atmosphere with big-company benefits

· Great technical and career growth opportunities

Who you are:

You are an energetic and dedicated professional who takes pride in getting the job done right. You bring a consultative mindset to your role by striving to understand how things work so that you can identify the best way to implement solutions to everyday problems. You operate well with fixed deadlines as well as dynamic environments that require frequent change. You are curious and ask questions to understand and improve your knowledge. You collaborate effectively within a team structure and can take on tasks independently, following them through to completion.

What You’ll Do:

Consultants at SailPoint begin with product training where they can leverage their education and experience to gain a deep understanding of our SaaS and/or Software solutions. Within a month or two, they begin working on projects to establish connectivity to customer environments, continuing to learn about SailPoint project delivery. After about six months, Consultants will be implementing solutions on small to medium-sized projects with the guidance of a Solution Architect. At the end of the first year, Consultants will be working on projects ranging from small to large with varying complexity. They will continue to work under the guidance of a Solution Architect but will largely operate independently, providing best practices to customers through working sessions and troubleshooting.

Responsibilities:

• Working with customers on the installation, integration, and deployment of SailPoint software and/or SaaS solutions.

• Communicating to clients and partners aspects of both the solution and the implementation at the technical and functional level.

• Configuring SailPoint solutions as defined by Solution Architect.

• Delivering technical training designed to enable and educate SailPoint customers and implementation partners.

• Building rules for customers and evaluating rules built by customers.

Requirements:

• Based in Australia but work remotely

• 1-3 years of professional work experience as part of a technology company with at least 1 year of customer facing experience

• Experience setting up and installing software on both Windows and Linux platforms

• Database Knowledge in one or more of the following: Oracle, Sybase, MSSQL, MySQL

• Experience with enterprise directories such as Microsoft Active Directory and LDAP

• Familiarity with networking principles: SSL/TLS/HTTPS, Certificate Management, Basic TCP/IP troubleshooting

• Experience reading and writing any of the following programming languages: Java, BeanShell/JavaScript/TypeScript, JSP/Servlets, Linux/Unix, SQL, PowerShell, Python, Ruby, C#, C++.

Preferred:

• Familiarity with cloud technologies: AWS, Azure, GCP

• Familiarity with any of the following web technologies: SPML/SOAP, Web and Application Servers, RESTFull APIs

• Experience working with a project team that has deadlines and regular internal team and customer meetings

• Experience with quality assurance duties (usability testing, performance testing, automated testing, test scripts, test cases and test plans)

• Security software or IT audit experience

Education:

• Bachelor’s degree or equivalent experience (Computer Science or Engineering degree a plus).
• J2EE certification is a plus
• SailPoint Certified Engineer is a plus and is expected within 12 months of hire

Travel:

• This position requires up to 40% travel

SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.