SagentSA

Performance Architect Principal

Sagent is a fintech software company that modernizes mortgage and loan servicing for banks, lenders, and consumers through its comprehensive platform. It aims to simplify homeownership by providing tools for servicing operations, consumer engagement, and default management.

Sagent

Employee count: 501-1000

United States only

Why you'll LOVE Sagent:

You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!

By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.

Sagent powers servicers and consumers. You power Sagent!

Performance Architect Principal

About the Opportunity:

Sagent is a dynamic and innovative leader in the mortgage servicing technology industry. We are seeking a highly skilled Performance Architect Principal to join our exceptional team. You will be responsible for designing and implementing performance strategies and solutions that enhance system efficiency and scalability. As Sagent’s Performance Architect, you will work closely with cross-functional teams to identify performance bottlenecks and ensure the highest level of application performance in a fast-paced environment.

Our team will provide you with the best tools, resources and compensation to get the job done…and enjoy every minute of it.

Your day-to-day at Sagent:

Performance Strategy Development:

  • Develop and implement comprehensive performance testing strategies and frameworks that ensure system reliability, scalability, and responsiveness across applications.
  • Analyze system architecture and application designs to identify performance issues and recommend optimizations.
  • Design, develop and debug performance tests.

Collaboration and Benchmarking:

  • Collaborate with development and operations teams to design performance benchmarks, monitoring solutions, and dashboards that provide real-time insights into system performance.
  • Facilitate workshops and discussions with cross-functional teams to gather performance requirements and align on performance goals.
  • Collaborate with product management and other stakeholders to define performance objectives for new features and enhancements.
  • Estimation of future system requirements and infrastructure scaling to accommodate increased user load

Performance Assessments and Improvement:

  • Research and identify performance tooling, as needed.
  • Conduct thorough performance assessments, including load testing, stress testing, and capacity planning, to identify system bottlenecks and areas for improvement.
  • Recommend and implement architectural improvements and optimizations based on assessments findings to enhance overall system performance.

Troubleshooting and Issue Resolution:

  • Lead the troubleshooting and resolution of complex performance-related issues in production and staging environments, ensuring minimal impact on users.
  • Develop and maintain documentation of performance issues, resolutions, and best practices to create a knowledge base for future reference.

We would love to hear from you if you have:

  • degree in software engineering, Computer Science, Information Technology or relevant discipline with +10 years of experience in a related field. Experience will be considered in lieu of a degree.
  • Proven experience in performance architecture, engineering, or related roles, preferably within a technology-focused environment.
  • Strong understanding of performance testing tools and methodologies.
  • Proficiency in programming languages such as Java, C#, or Python.
  • Experience with APIs and Performance testing benchmarks
  • Experience with cloud platforms and microservices architecture is a plus.
  • Excellent problem-solving skills and the ability to work under pressure.
  • Excellent communication skills and the ability to collaborate effectively in a cross-functional team environment.

Other:

Willingness to travel ~10% as needed.

Other duties as assigned

Perks!

As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, LinkedIn Learning, Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!

Why Sagent?

Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.

Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future.

Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior
Executive

Location requirements

Hiring timezones

United States +/- 0 hours

About Sagent

Learn more about Sagent and their company culture.

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Sagent's story begins with a clear mission: to revolutionize the mortgage servicing landscape. What started as Fiserv Lending Solutions, a part of the financial technology giant Fiserv, underwent a significant transformation in 2018. This was the year Sagent Lending Technologies was born, emerging as a joint venture between Fiserv, Inc. and Warburg Pincus, a leading global private equity firm focused on growth investing. This strategic partnership was designed to combine Fiserv's decades of market-leading fintech expertise with Warburg Pincus's skill in nurturing and expanding technology companies. The goal was ambitious yet straightforward: to modernize the lending and homeownership experience for both loan servicers and consumers. Sagent set out to tackle the complexities of mortgage servicing, an area of lending and housing often seen as the last and most intricate frontier.

From its inception, Sagent focused on empowering banks and lenders to make loans and homeownership simpler and safer for millions. The company recognized that the modern consumer expected a seamless digital experience, akin to what they received during loan origination, to extend throughout the entire lifecycle of their loan. Sagent's vision was to create platforms that would allow consumers to manage their home-owning lives from anywhere, while simultaneously providing servicers with tools to lower costs, ensure scale compliance, and enhance servicing values across all market conditions. A pivotal moment in Sagent's journey occurred in March 2022, when it entered into a landmark deal with Mr. Cooper. As part of this agreement, Mr. Cooper became a Sagent customer, and Sagent acquired Mr. Cooper's highly experienced mortgage servicing fintech team, significantly boosting its talent pool, particularly in India. This acquisition also involved Mr. Cooper selling certain intellectual property rights for its cloud-based technology platform to Sagent and receiving a minority equity stake in the fintech company. This move further solidified Sagent's commitment to building a cloud-native, end-to-end loan servicing software platform. The company continued to evolve, with Geno Paluso taking the helm as CEO in February 2024, succeeding Dan Sogorka. Under new leadership, Sagent has remained dedicated to its core mission, launching innovative solutions like the Dara platform, aimed at transforming the servicing ecosystem. Sagent's journey reflects a relentless pursuit of innovation and a commitment to simplifying the complexities of mortgage servicing for the benefit of both financial institutions and the homeowners they serve.

Employee benefits

Learn about the employee benefits and perks provided at Sagent.

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Profit Sharing

Offers profit sharing plans.

Mentorship

Provides mentorship programs.

Job training

Offers job-specific training.

Employee Group Insurance

Offers employee group insurance.

View Sagent's employee benefits
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