SagentSA

MGR Software Engineering

Sagent is a fintech software company that modernizes mortgage and loan servicing for banks, lenders, and consumers through its comprehensive platform. It aims to simplify homeownership by providing tools for servicing operations, consumer engagement, and default management.

Sagent

Employee count: 501-1000

United States only

Why you'll LOVE Sagent:

You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!

By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.

Sagent powers servicers and consumers. You power Sagent!

Manager Software Development

About the Business:

Sagent powers America’s top banks and lenders to make loans and homeownership simpler and safer for consumers – and you power Sagent! We bring the modern experience customers now expect from loan originations to loan servicing. Servicing is where lifetime customer relationships are managed and grown – and Sagent is helping banks/lenders change “customer for life” from tagline to reality. Our platform lets customers manage their home-owning lives from anywhere while giving servicers lower costs, scale compliance, and higher servicing values through full market cycles.

Sagent is a joint venture that combines Fiserv Inc.’s decades of market-leading fintech expertise with Warburg Pincus’ skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We’re growing fast and need you to help shape our future.  

About the Role:

Sagent is seeking an experienced Development Manager to lead the development team for our Dara product(s) while advancing our culture and practices.  The team is building our next-generation servicing system and default products. The systems will be used by lenders and servicers in the consumer and mortgage lending markets in the United States. As an agile development manager, you will be working on with a global development team using modern technologies, tools and frameworks to develop advanced, enterprise business components that can run on Microsoft Azure platforms and Google Cloud.

Some key skills we look for in leadership team are as follows:  

  •   A communicator: Whether written or oral, your communication skills are outstanding in any context. Your interactions with stakeholders and coworkers move business forward in a dynamic, exciting, entrepreneurial working environment. You are as good – maybe better – at listening and taking notes as you are at talking and writing.
  •    A problem-solver: You’re a results-oriented multi-tasker who runs toward a challenge. You’re able to work on multiple projects simultaneously and think independently. You are personally committed to completing a project with a conscientious attitude and good follow-through. You see to it that all assignments are completed correctly and uphold department and company standards.  You hold the team accountable for their deadlines and commitments.  
  •    A leader: As a member of the technical management team, you are respected, and your counsel is sought by developers and nontechnical partners. You advise senior management and help socialize business and technical strategic decisions to the front-line engineers. You are an evangelist for coding best practices and styles, unit testing standards, and good documentation. You are an effective manager of people and embrace all responsibilities – pleasant and otherwise – associated with performance management and ensuring your team has what it needs to succeed.  You are a self-starter with a positive attitude who people want to follow.  
  •    Accountable: You are the greatest critic of what you deliver. You are proud of your work, and you stand by it. You are humbled but not defeated by failure and accept it as a critical part of learning. You are honest and never blame or project frustrations onto others.  You are willing to go above and beyond to accomplish your goals.  

Key Responsibilities

  • Lead a global cross-functional engineering team (dev, qa, devops disciplines) to deliver scalable SaaS solutions in cloud environments (AWS, Azure, or GCP)
  • Own technical design decisions and guide Development teams through AGILE SDLC.
  • Oversee architectural design, coding standards, DevOps integration, CI/CD pipelines, and software delivery lifecycle.
  • Collaborate with Product, Architecture, and Business stakeholders to align technology with business strategy and roadmap.
  • Lead Engineering teams in Increment and Sprint Planning.
  • Ensure platform security, compliance (e.g., SOC 2, GDPR), scalability, and performance.
  • Drive modernization and cloud migration initiatives for legacy mortgage systems.
  • Mentor senior engineers, foster a high-performance culture, and support career development.
  • Own delivery metrics with Agile delivery managers, resource planning, and risk management.
  • Experience leading API Governance initiatives such as Unit Test Coverage using SonarQube and or API standards, etc.
  • Experience with Azure DevOps, git, maven or shell scripting
  • Perform other duties as required

Required Qualifications:

  • 8+ years of experience in software engineering, with 4+ years in technical leadership/management roles.
  • Deep expertise in cloud-native architecture and SaaS platforms (preferably AWS).
  • Strong experience in the mortgage or financial services domain – loan servicing systems, document management, SAAS platforms.
  • Proficiency in modern programming languages (e.g., Java, .NET, Node.js, Python, React, SQL) and microservices architecture. (event driven architecture experience is a plus)
  • Experience with API development, event-driven systems, and integrations with third-party platforms.
  • Familiarity with security and compliance standards relevant to fintech/mortgage.
  • Strong people leadership, communication, and stakeholder management skills.

Perks!

As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, LinkedIn Learning, Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!

Why Sagent?

Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.

Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future.

Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

About the job

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Posted on

Job type

Full Time

Experience level

Manager

Location requirements

Hiring timezones

United States +/- 0 hours

About Sagent

Learn more about Sagent and their company culture.

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Sagent's story begins with a clear mission: to revolutionize the mortgage servicing landscape. What started as Fiserv Lending Solutions, a part of the financial technology giant Fiserv, underwent a significant transformation in 2018. This was the year Sagent Lending Technologies was born, emerging as a joint venture between Fiserv, Inc. and Warburg Pincus, a leading global private equity firm focused on growth investing. This strategic partnership was designed to combine Fiserv's decades of market-leading fintech expertise with Warburg Pincus's skill in nurturing and expanding technology companies. The goal was ambitious yet straightforward: to modernize the lending and homeownership experience for both loan servicers and consumers. Sagent set out to tackle the complexities of mortgage servicing, an area of lending and housing often seen as the last and most intricate frontier.

From its inception, Sagent focused on empowering banks and lenders to make loans and homeownership simpler and safer for millions. The company recognized that the modern consumer expected a seamless digital experience, akin to what they received during loan origination, to extend throughout the entire lifecycle of their loan. Sagent's vision was to create platforms that would allow consumers to manage their home-owning lives from anywhere, while simultaneously providing servicers with tools to lower costs, ensure scale compliance, and enhance servicing values across all market conditions. A pivotal moment in Sagent's journey occurred in March 2022, when it entered into a landmark deal with Mr. Cooper. As part of this agreement, Mr. Cooper became a Sagent customer, and Sagent acquired Mr. Cooper's highly experienced mortgage servicing fintech team, significantly boosting its talent pool, particularly in India. This acquisition also involved Mr. Cooper selling certain intellectual property rights for its cloud-based technology platform to Sagent and receiving a minority equity stake in the fintech company. This move further solidified Sagent's commitment to building a cloud-native, end-to-end loan servicing software platform. The company continued to evolve, with Geno Paluso taking the helm as CEO in February 2024, succeeding Dan Sogorka. Under new leadership, Sagent has remained dedicated to its core mission, launching innovative solutions like the Dara platform, aimed at transforming the servicing ecosystem. Sagent's journey reflects a relentless pursuit of innovation and a commitment to simplifying the complexities of mortgage servicing for the benefit of both financial institutions and the homeowners they serve.

Employee benefits

Learn about the employee benefits and perks provided at Sagent.

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Profit Sharing

Offers profit sharing plans.

Mentorship

Provides mentorship programs.

Job training

Offers job-specific training.

Employee Group Insurance

Offers employee group insurance.

View Sagent's employee benefits
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