Senior Manager, Content Operations

Senior Manager, Content Operations

Join us and be part of a mission-driven, independent publisher. You’ll work with a diverse group of people who share a passion for empowering researchers, educators, and institutions to shape the future.

About Sage:

Sage is a global academic publisher of books, journals, and library resources with a growing range of technologies to enable discovery, access, and engagement. Believing that research and education are critical in shaping society, Sara Miller McCune founded Sage in 1965. Today, we are controlled by a group of trustees charged with maintaining our independence and mission indefinitely.

Our guaranteed independence means we’re free to:

• Do more – supporting an equitable academic future, furthering disciplines that drive social change, and helping social and behavioural science make an impact

• Work together – building lasting relationships, championing diverse perspectives, and co-creating resources to transform teaching and learning

• Think long-term – experimenting, taking risks, and investing in new ideas

About our Team:

The Production Technology team are curious thinkers and collaborative problem-solvers. We work closely with Production Operations and Publishing Process Management to deliver smart, scalable content workflows. Our culture is built on excellence, continuous improvement, and a shared dedication to delivering high-impact solutions that scale.

Could you be our new Senior Manager, Content Operations? Are you?

• Experienced with metadata standards like JATS XML, DOIs, MARC 21, and familiar with publishing platforms and content systems.

• Skilled in using data and dashboards to guide decisions and improve workflows.

• Passionate about process improvement, technology adoption, and scaling operations in publishing or content environments.

• A supportive team leader who builds trust and collaborates across functions.

• Confident in leading complex projects from planning to delivery with care and clarity.

• A thoughtful communicator who can make technical concepts accessible to all.

• Adaptable, resilient, and motivated to solve challenges with creativity.

• A good communicator and influencer, capable of encouraging relationships with stakeholders and global teams.

• Analytical, diligent, dynamic with a pragmatic problem-solving attitude.

Your new role:

You’ll lead a dedicated team and shape how we deliver content at scale. You’ll drive innovation, streamline workflows, and ensure our operations align with strategic goals. This is a hands-on leadership role where your ideas and influence will make a real impact.

• Design inclusive and scalable content delivery frameworks that support evolving product needs

• Build a team culture rooted in trust, collaboration, and continuous improvement

• Align team goals with broader business priorities through clear, measurable OKRs

• Use data and insights to advise decisions and unlock opportunities for workflow and technology enhancements

• Streamline processes and introduce tools that make work more efficient and empowering

• Lead key initiatives from archive transitions to tech upgrades with transparency and care

• Strengthen relationships with external partners to improve metadata and discoverability

• Foster alignment across Product, Technology, and Operations through open communication and shared goals

• Champion emerging technologies and inclusive guidelines across teams

• Ensure compliance and proactively manage risk with integrity and attention to detail

A cover letter is important to us,this offers the hiring manager valuable insights into how your skill set aligns with the role, what unique contributions you can bring to the team and why you are interested in this position. Therefore, when applying for this role online, please upload your cover letter and CV as one document.

Applications without a cover letter may regrettably not be reviewed.

Diversity, Equity, and Inclusion

At Sage we are committed to building a diverse and inclusive team that is representative of all sections of society and to sustaining a culture that celebrates difference, encourages authenticity, and creates a deep sense of belonging. We welcome applications from all members of society irrespective of age, disability, sex or gender identity, sexual orientation, color, race, nationality, ethnic or national origin, religion or belief as creating value through diversity is what makes us strong.