Manager, Carrier Operations (Routing)

Accelerate your career at RXO.

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Compensation range for this role is: $110,000-123,000

As a Manager, Carrier Operations (Routing) at RXO, you’ll enable best-in-class route design and productivity across the network, managing market settlement improvement. This role will problem solve system issues via root cause analysis and implement route configurations that optimize productivity across carriers and markets. You will deliver high-quality customer service and completion to Last Mile carriers. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and RXO. Become a part of our dynamic global team and we will help you develop to a level that will exceed your expectations.

What your day-to-day will look like:

• Review routes daily to ensure low miles per stop and high stops per route, while ensuring route is within abilities of carrier to fulfill in a day
• Check route type assignments and length of day to ensure carriers are paid properly for work completed
• Review route designs with routers in markets and coach on improvement opportunities; onboard new routers when any personnel transitions are made
• Update routing system automation as client and market needs shift
• Work with leadership to stand up centralized routing, including daily routing, routing performance auditing and real-time route support
• Work closely with local market teams

What you’ll need to excel:

At a minimum, you’ll need:

• 4 years of experience in carrier development, delivery, distribution logistics and facility/warehouse management

It would be great if you also have:

• Bachelors’ degree in a business-related field 
• Routing experience including day-to-day exposure to routing and new best practices
• Strong coaching skills and the ability to train other team members
• System knowledge including full understanding of configuration files within TripNets and variables that can be modified to optimize system for market needs

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Massive Benefits

• Competitive pay
• Paid time off includes: 9 holidays,Earn up to 15 days PTO, 40 hours bereavement leave, 8 hours volunteer time, jury duty, at least 2 weeks family bonding leave, 40 hours prenatal care leave, 40 hours COVID-19 leave
• 401(k) with up to 4% company match
• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accident and personal loss, business travel, legal services
• Employee Assistance Program (EAP)
• Tuition reimbursement, adoption assistance
• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account

Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability

The Next Step

Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

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