Job Purpose
Fixed term contract for 18 months
Job Purpose
To manage all assigned projects in the most efficient manner possible in order to ensure client retention, satisfaction and ultimately repeat revenue growth. Through effective written and verbal communication ensure that project teams are clear to the scope, complexity, and expectations of clients for all projects and that the clients are kept fully informed as to the progress, position, and financial status of their projects.
To manage and motivate the extended project team ensuring actions are clearly delegated and that resource/quality issues are escalated in a timely manner to the departmental managers and Program Manager.
Line management duties for Coordinators and Assoc. PJMs; including training and development, completion of appraisal tasks, objective setting, and monitoring.
Job Overview
Key Responsibilities
- Overseeing and executing a full cycle of localization projects from a range of customers from start to finish which typically includes, but not limited to:
- Creation of estimates and proposals for client approval based on a project scope and provided materials
- Project planning and implementing best methodology and processes including risk management and compliance
- Creation of project schedules using RWS tools and systems
- Close financial monitoring and control of projects through available tools and systems
- Effective verbal and written communications with clients, internal and external stakeholders and the wider team members regionally and globally where needed
- Adhering to RWS project process including Translation Management Systems, CAT tools, QA Tools, financial platforms, etc.
- Identification of project/process improvement opportunities and escalating to a manager
- Holding regular project meetings, documenting these and distributing minutes actions to the team
- Maintenance and updating of invoicing tables and ensuring timely and final invoicing
- Development and preparation of process documents where required
Skills & Experience
- 3 -7 years of hands-on experience within the localization or translation industry
- CAT tools and QA tools knowledge (TRADOS or other translation management tools)
- Good Microsoft Office skills (Outlook, Excel, Words, PowerPoint and etc.)
- Proactive approach
- Team player, willing to be devoted into the team building
- Analytical and structured problem-solving abilities
- Ability to keep calm in a pressured environment
- Strong organizational skills, with the ability to priorities
- Ability to carry out assigned tasks with a high degree of independence and ownership
- Ambitious, with a desire to learn and progress
Life at RWS
Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you’ll love life at RWS.
Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.
In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.
RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.
RWS Values
Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.
Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.
