Billing Supervisor

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Job Summary

The Billing Lead proactively processes all billing transactions in coordination with their assigned primary billers utilizing the most effective and efficient procedures and systems to facilitate the timely billing for services delivered by the firm in accordance with Firm policies. This position assists billers and external client servers in resolving advanced billing issues. The Billing Lead is responsible for the oversight of 2-3 billing specialists/senior billing specialists and the processing of advanced billing tasks/scenarios. This position also assists with the reviewing of work and training of new or existing team members as well as serves as a lead on team projects.

Essential Duties

• Advanced professional billing duties include but are not limited to:
  • Initiate and complete advanced billing tasks in accordance with all professional billing expectations for assigned primary billers
• Reporting & Analysis duties may include but are not limited to:
  • Understand and be able to articulate the impact/effects of all financial concepts related to billing as well as impact to the firms standardized reporting.
  • Independently investigates advanced billing issues and processes invoice adjustments to ensure invoice and margin accuracy.

• Career Advisor duties may include but are not limited to:
  • Mentor and/or be a Career Advisor for 2-3 Billing Specialists/Billing Specialist Seniors. Advisees may or may not be in the same physical location as you and may be in a Hybrid/Fully remote status.
  • Reviewing of work and training of new or existing team members.
• Training duties may include but are not limited to:
  • Train and educate assigned primary billers and external client servers (both individual and/or group settings) on billing best practices and financial concepts related to billing as well as impact to the firms standardized reporting.

• Manage billing email boxes
• Other duties as assigned.

Minimum Qualifications

EDUCATION/CERTIFICATIONS

• Associate's degree with an accounting focus or equivalent experience
• Bachelor’s degree or equivalent experience (Preferred)
• Business, Accounting or Finance major (Preferred)

TECHNICAL/SOFT SKILLS

• Proficient in Microsoft Office
• Ability to learn, implement and train others
• Ability to work in a large, complex, dynamic organization where a high degree of ambiguity and change exists
• Ability to work effectively with all levels of employees including senior leadership
• Ability to work autonomously and as a team leader
• Strong problem solving and analysis skills
• Strong organization, prioritization and time management skills

EXPERIENCE

• 3-5 years relevant experience
• Prior professional billing experience
• Professional services experience (Preferred)

LEADERSHIP SKILLS

• Ability to supervise, direct and review the results of projects or assignments
• Demonstrated success in influencing and engaging stakeholders, building collaborative relationships while managing conflicting priorities
• Demonstrated ability to respond positively to changing circumstances, seek and implement change to drive business improvement, and serve as a model of change
• Strong communication skills: Able to communicate effectively with people at all levels of the firm
• Able to motivate, inspire and develop individuals and teams to collaborate and deliver to their highest potential

At RSM, we offer a competitive benefits and compensation package for all our people. We support and inspire you to prioritize your wellbeing by delivering personalized, holistic programming for your physical, emotional, financial and community wellbeing. RSM has a generous time off policy with at least 14 paid holidays, wellbeing days and associate and above access to self-managed time off. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

RSM is proud to be an Affirmative Action and Equal Employment Opportunity employer.  We are proud to provide our employees with tools to assist them in being successful in achieving both personal and professional goals. We welcome and support all our employees to thrive in an environment free of discrimination and harassment. As an Affirmative Action and Equal Opportunity Employer all applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). However, those candidates who may be recent U.S. college / university graduates possessing 1-2 years of progressive and relevant work experience, excluding internships, in the U.S. or his/her home country would be eligible for hire as an experienced candidate and thus eligible for sponsorship.