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RevinateRE

Technical Program Manager

Revinate is a leading direct booking platform for the hospitality industry, enabling hotels to enhance guest engagement and drive revenue.

Revinate

Employee count: 501-1000

Salary: 110k-130k USD

United States only

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Revinate is one of the largest and most innovative providers of direct revenue-generating solutions in the hospitality industry. Revinate's mission is to deliver hoteliers scalable direct revenue and profits from data-driven solutions that cultivate deeper relationships with guests. Revinate’s Direct Booking Platform helps capture, convert and retain guests with strategies and services that maximize direct booking revenue. This combination maximizes the lifetime value of each guest through personalized and targeted campaigns across the guest journey. Revinate Marketing has won 1st place for Hotel CRM & Email Marketing in the HotelTechAwards five years in a row!
Revinate is proud to be a Great Place To Work Certified company! Check out what our employees say makes working here so great: Great Places To Work x Revinate
This is a remote position, but candidates must reside within the Greater Atlanta area.

About Us

Revinate is an innovative hospitality tech company that is revolutionizing how customers manage their operations and enhance the guest experience. Our solutions leverage advanced technology, data analytics, and automation to improve efficiency and drive customer happiness in the hospitality industry.

The Opportunity

We are seeking a highly skilled Technical Program Manager to lead and oversee the successful execution of complex technology projects within our dynamic, agile-driven organization. The ideal candidate will possess a unique blend of technical expertise, program management prowess, and leadership skills to drive projects from inception to completion. This role demands a deep understanding of software development lifecycles, agile methodologies, and a passion for delivering cutting-edge solutions.

Key Responsibilities

Project Planning and Execution: Collaborate with cross-functional teams to define project scope, goals, and deliverables in an agile environment. Develop comprehensive project plans, including sprint plans and release schedules, using Jira as the primary project & program management tool. Ensure projects are delivered on time, within budget, and to the highest quality standards while adhering to agile principles. Manage project risks, issues, and dependencies, proactively implementing mitigation strategies and tracking progress in Jira.
Technical Leadership: Provide technical guidance and support to project teams, ensuring alignment with architectural principles and best practices within an agile framework. Facilitate technical discussions and decision-making, resolving conflicts and driving consensus in sprint planning and review meetings. Stay abreast of emerging technologies and industry trends to inform project strategies and optimize Jira utilization.
Communication and Stakeholder Management: Foster transparent communication with project stakeholders, providing regular updates on progress, risks, and issues through Jira dashboards and reports. Build strong relationships with internal and external stakeholders, managing expectations and ensuring satisfaction with the agile process and Jira transparency. Prepare and present project reports to senior management, articulating project status and outcomes, using Jira data for informed decision-making.
Team Management: Lead and motivate project teams, fostering a collaborative and high-performing agile environment. Mentor and coach team members on agile principles and Jira best practices, promoting continuous learning and development. Manage project resources, ensuring optimal utilization and productivity while adhering to agile resource allocation principles.
Process Improvement: Continuously evaluate and refine agile project management processes, identifying opportunities for improvement within the Jira framework. Contribute to the development and implementation of project management best practices and Jira customizations to enhance team efficiency.

What You'll Do

  • Project Planning and Execution: Collaborate with cross-functional teams to define project scope, goals, and deliverables in an agile environment. Develop comprehensive project plans, including sprint plans and release schedules, using Jira as the primary project management tool. Ensure projects are delivered on time, within budget, and to the highest quality standards while adhering to agile principles. Manage project risks, issues, and dependencies, proactively implementing mitigation strategies and tracking progress in Jira.
  • Technical Leadership: Provide technical guidance and support to project teams, ensuring alignment with architectural principles and best practices within an agile framework. Facilitate technical discussions and decision-making, resolving conflicts and driving consensus in sprint planning and review meetings. Stay abreast of emerging technologies and industry trends to inform project strategies and optimize Jira utilization.
  • Communication and Stakeholder Management: Foster transparent communication with project stakeholders, providing regular updates on progress, risks, and issues through Jira dashboards and reports. Build strong relationships with internal and external stakeholders, managing expectations and ensuring satisfaction with the agile process and Jira transparency. Prepare and present project reports to senior management, articulating project status and outcomes, using Jira data for informed decision-making.
  • Team Management: Lead and motivate project teams, fostering a collaborative and high-performing agile environment. Mentor and coach team members on agile principles and Jira best practices, promoting continuous learning and development. Manage project resources, ensuring optimal utilization and productivity while adhering to agile resource allocation principles.
  • Process Improvement: Continuously evaluate and refine agile project management processes, identifying opportunities for improvement within the Jira framework. Contribute to the development and implementation of project management best practices and Jira customizations to enhance team efficiency.

What You'll Bring

  • Bachelor's degree.
  • Multiple years of experience in technical program/project management, preferably in the technology industry with a strong focus on agile methodologies.
  • Proven track record of successfully delivering complex software development projects using Jira and agile principles.
  • Strong understanding of software development methodologies (Agile, Scrum, Kanban) and their practical application in Jira.
  • Excellent technical acumen with a deep understanding of software development technologies and tools, including Jira and its integrations.
  • Exceptional communication, interpersonal, and leadership skills to foster collaboration in an agile environment.
  • Strong analytical, problem-solving, and decision-making abilities to navigate complex project challenges.
  • Understanding of the Data Lifecycle and how it moves from raw sources to user applications is highly desirable but not required.Experience with Jira administration and configuration is highly desirable.

Benefits

  • Competitive Health Benefits: Revinate offers multiple insurance options
  • Paid Family & Parental Leave: A comprehensive paid leave program, ensuring you have the time you need.
  • Family Building Benefits: Revinate offers multiple medical plans, including a buy-up option with $20,000 of coverage for medically necessary fertility treatments.
  • Excellent Dental and Vision Benefits
  • 401(k) Program: Includes an employer match
  • Optional plans for Short & Long Term Disability insurance, as well as Life insurance
  • Paid Flex time off
  • Employee Assistance Program (EAP)
  • Perks: Monthly work from home stipend, Telehealth access, Peloton benefits and many more.

Interview Process

We're excited you're considering a career with Revinate! Our goal is to ensure this is the right opportunity for you, while also determining if you're the right fit for our team. The interview process for this role is designed to be a two-way street, where you'll get to know us just as we get to know you.
- Recruiter Screen - 30 min
- Hiring Manager Interview - 45 minutes via Google Meet
- Product Interview - 60 minutes via Google Meet
- Technical Leader Interview - 60 minutes via Google Meet
Revinate values the flexibility of a remote workforce and the benefits of localized hiring. We focus on specific cities to foster local communities and enhance team cohesion, allowing employees to collaborate, attend local events, and build a strong sense of community and company culture.
Candidates must be located in the city listed in the job application. Thank you!
Revinate is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complementary.

Important Security Alert

We have been made aware of fraudulent activities involving individuals impersonating our HR team and offering fake job opportunities. Please be vigilant and ensure your safety by verifying all job offers.
For Authentic Opportunities: Only refer to our official careers page on our company website. Your security is our priority. If you encounter any suspicious activity, please report it immediately. Stay safe and secure! You can confirm or inquire with any questions by reaching out to recruiting@revinate.com

AI and Hiring

Please note that interviews at Revinate will be recorded using brighthire.ai. As we continue to build more structure into our interview processes -- the best way to eliminate unconscious bias! We are encouraging our interviewers to focus more on our candidates and the conversation than taking notes. Instead, we can rely on brighthire.ai to do the note taking for us. If you’re uncomfortable with recording your interview, please let us now. We’ll opt you out.

Excited?! Want to learn more? Apply Now!

Our Core Values:

One Revinate - United & Strong, on a single mission together
Built on Trust - It’s the foundation of everything we do
Expect Amazing - We think, dream & deliver big
Customer Love -- When the customer wins, we win
Make it Simpler -- Apply it to everything we do
Hungerness -- Feel it, follow it, be relentless about our success
Grounded in Gratitude - We’re glad to be here & make the most of every day
Revinate Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Revinate complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Revinate is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complementary.
If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to recruiting@revinate.com.
By submitting your application you acknowledge that you have read Revinate's Privacy Policy (https://www.revinate.com/privacy/)

About the job

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Job type

Full Time

Experience level

Mid-level
Senior

Salary

Salary: 110k-130k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Revinate

Learn more about Revinate and their company culture.

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Revinate empowers hoteliers to connect with guests using our Direct Booking Platform and guest communication solutions to drive direct revenue. Our innovative approach to guest engagement is designed to enhance the experience of both hoteliers and their guests.

We're a global team of diverse individuals united by a passion for hospitality technology. Our focus on customer satisfaction fuels our commitment to excellence and innovation in every solution we offer. With over 12,500 worldwide implementations, we leverage AI-driven machine learning to link every touchpoint and interaction, delivering actionable insights that allow hoteliers to provide personalized experiences for their guests.

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Revinate hiring Technical Program Manager • Remote (Work from Home) | Himalayas