Supply Chain Specialist

We are an online e-commerce of cosmetics, sports inventory, apparel and shoes, kitchen and home etc, working with this industry for 10+ years, having a team of 50+ people worldwide. We do not produce our own products and we do not do marketing. Our business is that of Research, Programming, Data mining, Supply Chain Management, and understanding margins and returns. We thrive when our processes are followed to the letter and the work from everyone on the team is synchronized to produce lower costs, better purchasing decisions, and fast delivery of products.

Our company has grown 3 times in the last year, yes, we are 9X bigger than we were 2 years ago. We are different from most E-commerce companies, we do worldwide distribution of products mainly focused on marketplaces. We sell mostly on Amazon, Walmart, eBay and are looking to expand globally.

Our team has grown to 50+ people strong in 9 countries across the world from Spain, Colombia and Peru to US, Turkey and Russia all working remotely at flexible hours. And we do really strive for expanding our geography. Our strength is in data analysis to find the right opportunities, and then efficient operation & logistics capabilities to sell products internationally. However, our main strength is our people, without them nothing is possible. We truly believe in the shared cultural values and in the strength of the humane approach, that’s why we never tolerate any sorts of discrimination and are happy to welcome to our team people with different backgrounds. We share the values of peace, collaboration and mutual respect.

With growth comes complexity, and we are looking for energetic and committed specialists that can help us increase operational efficiency in order to accommodate more workflow within the operation demand.

Our core values are efficiency, initiative, team work, life-long learner and best-life architect. We run a positive culture with a lot of advanced business concepts, working in a very high-efficiency environment. We are direct and clear but not rude or aggressive. Demanding but don’t work overtime or on weekends and holidays.

Now we are hiring a new Operations Specialist for Shipping team with customs analyst skills

As a part of a company, your responsibilities will be:

• Working with Amazon platform (and other E-markets): creating shipments, tracking, troubleshooting
• Contacting marketplace support to find a way to implement the necessary corrections on listings or attributes, if related to the shipping process
• Check the forums and social media group to look for the possible solutions for issues
• Working with Data Catalog and Inventory management system: updating, checking
• Daily and close coordination with the team members and other departments (research, finance, logistics etc)
• Working with the logistics & warehouse team : providing information about inbound orders, checking composed shipments, solving problems, finding discrepancies and mistakes, providing with the final shipping documents
• Creating shipments with delivery companies and export documentation.
• Daily reporting of Operations KPIs, monitoring monthly results with the monthly KPIs
• Strategising and implementing new and efficient methodology that improves the overall operation

• Being a key team member in the department and the company to help in growth and expansion projects.
• Working with the programming team to suggest areas that can be improved based on manual practise of work in the department or process.
• Identifying bottlenecks and forecasting potential issues well ahead of time
• Working on your own quarterly projects related to your work, growth and company goals

Requirements

Who we are looking for a candidate with:

• English: starting from B2 level with the ability for communication and understanding instructions
• Excel skills (intermediate level), if you have worked with Google Sheets - even better
• As a plus would be experience in customs analytics: product analysis according to the customs system HS codes
• Previous experience in Supply Chain is a must
• Great troubleshooting skills and experience
• Experience with e-commerce platforms
• Previous experience or knowledge of lean methodology is a plus
• Love of numbers and mathematics
• Great computer skills, curiosity to learn new apps
• Quick learner, being able to multitask and work with various tasks throughout the day
• Loves accuracy and has a high level of attention to details
• Strong self-management and organizational skills, being able to define priorities
• Advanced problem-solving skills, ability to quickly research, analyze and find a solution to any issue
• Proactive and driven, with high follow-through, respect for deadlines
• Effective communication skills for collaboration with other departments
• Strong background and skills in documenting information
• Result oriented and motivated by seeing the result
• Readiness for routine work (to create shipment customs documentation, checking all the details)
• Understanding of transport rules of different categories is a plus

Benefits

We offer you:

• Flexible working hours
• Competitive monthly salary of 1000-1400 USD
• Full-time permanent contract
• Paid vacation (22 working days + 14 banking holidays)
• Work in a young and friendly team
• Remote work with the possibility to work from anywhere you want

The job is full time, 40 hours a week. Initially, work hours should be similar to the Head of Operations, for easier communication and training.

A 3 months trial period is envisaged for this position.