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Restaurant365RE

Principal Software Architect, Data/AI/ML

Restaurant365 is a comprehensive, cloud-based restaurant management software platform designed to streamline operations for restaurant owners and managers.

Restaurant365

Employee count: 501-1000

Salary: 190k-285k USD

United States only

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Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
The Principal Software Architect, Data/AI/ML is a senior technical leader responsible for the core data architecture that powers Restaurant365’s analytics, reporting, and AI capabilities. This is not an internal reporting or corporate BI role, it is a product platform architect role focused on how data and AI become differentiated value inside the R365 product ecosystem. You’ll drive the design for shared data services and platforms (data models, pipelines, warehouses/lakehouses, semantic layers, and ML/AI enablement), with Snowflake as a critical part of our modern data stack, ensuring they are secure, scalable, governed, and reusable across product lines. This role combines deep hands-on data and AI/ML architecture expertise with cross-functional leadership, driving modernization of legacy data assets, platform decomposition, and technical standards that enable teams to deliver data-driven and intelligence-powered features faster with higher quality.

How you'll add value:

  • Define and enable data architecture and engineering standards across Product Lines, ensuring consistent patterns for modeling, storage, access, governance, and responsible AI/ML usage.
  • Lead data-focused architecture reviews and technical governance for new products, platform initiatives, and AI/ML solutions, with particular emphasis on scalable, secure use of Snowflake and related cloud data services.
  • Own the reference architectures for enterprise data platforms, including Snowflake-based warehouses/lakehouses, streaming/real-time data, semantic models, and analytics/BI consumption patterns used across product teams.
  • Partner with Product, Engineering, Infrastructure, and Security to design data platforms that support analytics, reporting, operational workloads, and AI/ML use cases, ensuring clear data contracts and safe pathways for AI feature development.
  • Drive modernization of legacy schemas, ETL/ELT pipelines, and reporting stacks into scalable, cloud-native data and AI platforms with clear service and data domain boundaries, leveraging Snowflake and modern orchestration tooling where appropriate.
  • Define and promote patterns for data contracts, event-driven architecture, and CDC/streaming feeds that enable reliable, low-latency data sharing across systems and make high-quality data continuously available for AI/ML workloads.
  • Establish standards and best practices for data quality, lineage, observability, cataloging, and governance (including privacy, security, and compliance requirements) so AI/ML features are built on trustworthy, well-understood datasets.
  • Partner with AI and engineering teams to design data and feature platforms that power modern AI workloads (e.g., feature stores, vector search, retrieval-augmented generation, and model-serving integrations), including how these are realized on Snowflake and adjacent services.
  • Anticipate long-term risks in data growth, performance, reliability, and cost (including Snowflake usage and storage/compute patterns), and design solutions that prevent systemic issues across products and environments.
  • Mentor architects, principal engineers, and data engineers across teams, raising organizational maturity in data and AI architecture and accelerating adoption of shared patterns for Snowflake, data contracts, and AI/ML enablement.
  • Operate as a trusted technical advisor to executives and senior leaders, translating data and AI architecture decisions into clear business value, risk tradeoffs, and roadmap implications.
  • Represent the company in data and AI technical communities, helping position Restaurant365 as a leading data-driven and AI-enabled SaaS platform.

What you'll need to be successful in this role:

  • BS/MS in Computer Science or equivalent professional experience.
  • 14+ years of engineering experience, including significant experience designing and delivering large-scale data platforms and distributed systems.
  • Proven leadership in data and/or analytics architecture, engineering standards, and cross-functional collaboration across product, engineering, and infrastructure teams.
  • Recognized expertise in multiple data domains, such as data warehousing/lakehousing, data modeling, streaming/event-based architectures, and analytics/BI enablement.
  • Deep experience with modern data platform technologies, including hands-on architectural experience with Snowflake (or a closely comparable cloud data warehouse) as well as SQL Server/Azure SQL, cloud storage, streaming platforms, and ETL/ELT tooling.
  • Strong understanding of AI/ML data needs, including feature engineering, model training/serving data flows, vector stores, and observability for data-driven and AI-powered products; experience designing data architectures that reliably feed ML platforms, feature stores, or model-serving layers.
  • Demonstrated success leading modernization and decomposition efforts (e.g., monolithic reporting stacks to domain-aligned, Snowflake-centric cloud-native data platforms; batch pipelines to streaming/event-driven patterns).
  • Mastery of system and data design, including tradeoff analysis for scalability, reliability, performance, cost (including Snowflake cost optimization), and regulatory requirements.
  • Track record of influencing company-wide technical strategy through data and AI architecture decisions, with measurable impact on product velocity and quality.
  • Excellent communication and storytelling skills, capable of explaining complex data and AI concepts to both technical and non-technical stakeholders, including executives.
  • Strong coaching and mentorship skills, with experience developing senior engineers and architects in data and AI domains.

R365 Team Member Benefits & Compensation

  • This position has a salary range of $190,000-$285,000 per year. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
  • Comprehensive medical benefits, 100% paid for employee
  • 401k + matching
  • Equity Option Grant
  • Unlimited PTO + Company holidays
  • Wellness initiatives
  • #BI-Remote
DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Salary

Salary: 190k-285k USD

Education

Bachelor degree
Postgraduate degree

Experience

14 years minimum

Experience accepted in place of education

Location requirements

Hiring timezones

United States +/- 0 hours

About Restaurant365

Learn more about Restaurant365 and their company culture.

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Restaurant365 is a comprehensive, cloud-based restaurant management software platform designed to streamline operations for restaurant owners and managers. Founded in 2011 by Tony Smith, Morgan Harris, and John Moody, the company set out to revolutionize the restaurant industry by integrating all essential back-office functions into one solution. The platform addresses a wide range of operational needs, including accounting, inventory management, payroll, scheduling, and human resources, all while connecting these tools with the point-of-sale (POS) systems that restaurants already use. This integrated approach allows restaurant operators to save time, reduce costs, and make data-driven decisions that improve efficiency.

What makes Restaurant365 stand out is its ability to seamlessly connect financial management with day-to-day operations, providing restaurant owners with a complete overview of their business in real time. The software includes features like recipe costing, vendor management, and multi-location oversight, making it especially valuable for franchise owners and restaurant groups. Additionally, Restaurant365 offers business intelligence tools that allow operators to gain insights into sales trends, labor costs, and profit margins, enabling them to make informed decisions quickly.

With its headquarters in Irvine, California, and a second office in Austin, Texas, Restaurant365 has grown rapidly over the years, supported by major investors like ICONIQ Capital, Bessemer Venture Partners, and KKR. As of 2024, the company employs over 900 people and has raised nearly $500 million in funding to fuel its growth and product development.

Restaurant365’s commitment to continuous improvement is evident in its frequent updates and new module releases. For instance, in 2021, the company acquired Compeat, further strengthening its leadership in the restaurant enterprise management space. More recently, Restaurant365 launched its Intelligence suite, helping restaurants visualize and interpret data with ease.

The company’s mission is to help restaurants thrive by reducing the administrative burden on owners and managers, allowing them to focus on delivering great food and service to their customers. With its robust feature set and growing customer base, Restaurant365 is positioned as a leader in the restaurant technology space, providing the tools that modern restaurants need to stay competitive.

By offering a fully integrated, cloud-based solution tailored specifically to the unique challenges of the restaurant industry, Restaurant365 helps businesses improve operational efficiency, reduce costs, and drive growth.

Employee benefits

Learn about the employee benefits and perks provided at Restaurant365.

View benefits

Healthcare benefits

Comprehensive medical benefits, 100% paid for employee.

Equity benefits

Equity option grant, so you are rewarded for your best work.

Retirement benefits

Generous 401(k) + matching to help you invest in your future.

Unlimited time off

Take as much time off as you want as long as it doesn't interfere with your ability to do your work.

View Restaurant365's employee benefits
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