ResQ is a company dedicated to revolutionizing the repair and maintenance industry for restaurants. Founded in 2017 by Kuljeev (KJ) Singh, the company emerged from his personal frustrations while running Kanga Pies, an Australian meat pie shop in Canada. Singh, a former Venture Capitalist with over seven years of experience in marketplace technology companies, encountered significant operational challenges, culminating in a critical fridge malfunction that led to a $40,000 loss of inventory. This experience highlighted the urgent need for a more efficient and reliable system for restaurant repairs and maintenance, inspiring him to create ResQ.
The company's core offering is an end-to-end repair and maintenance platform designed to simplify operations for restaurant owners and operators. This platform allows users to easily request, manage, and pay for repair and maintenance services all in one centralized location. ResQ connects restaurants with a network of qualified service providers, streamlining the entire process from job submission to payment. Beyond just connecting parties, the platform leverages data-driven insights to help users make more informed decisions, ultimately driving cost savings and operational efficiencies. ResQ aims to empower small to medium-sized businesses (SMBs) in the hospitality sector by providing them with tools and technologies typically not designed for their scale, giving them a competitive edge in a dynamic industry. The company has gained the trust of numerous leading restaurant brands and has expanded its operations across North America, working with thousands of facility operators and trades businesses.