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ReputationRE

Senior Full Stack Software Engineer (React/Node)

Reputation.com provides an online reputation management platform that helps businesses monitor and respond to online reviews, social media, and surveys to analyze customer sentiment and make operational improvements.

Reputation

Employee count: 501-1000

United States only

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About Reputation

Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America’s Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.

Your Role at Reputation:

Reputation is seeking a Full Stack Senior Software Engineer to help push our enterprise social media SaaS application forward. This position will work on a wide variety of projects relating to the Reputation core platform.

We are looking for engineers who can build simple, fast, and elegant software. The Reputation Engineering team is small, flat, and close knit. We want to hear from you if you are ready to build your technical skill set in a fast-paced, CI/CD environment.

How You’ll Shape the Experience:

  • Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)

  • Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality products to our users

  • Work in a fast-paced CI/CD Kanban environment and participate actively in feature development and bug resolution

  • Capability to manage multiple projects with material-technical risk across teams and processes; may serve as a functional lead or technical owner.

  • Work on several Reputation products to extend functionality and to maintain zero customer-reported bugs.

  • Be a mentor for colleagues and help promote knowledge-sharing

  • Additional duties as assigned.

The Skills That Set You Apart:

  • 8+ years of experience in designing & implementing highly interactive UI for high-volume robust web applications

  • Undergraduate degree preferred; equivalent relevant experience will also be considered.

  • Solid programming skills in JavaScript and React.js / Node.js.

  • Advanced knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations

  • Advanced knowledge experience working with relational databases (i.e. Postgres), including development, troubleshooting, and performance optimization

  • Experience with Docker and Kubernetes for containerized deployments

  • Experience working in a Cloud environment (We are migrating to GCP)

  • User-Centric: You have a strong sense of empathy for the end-user and are driven to improve their experience

  • Comfortable distributed systems, message queues, and event-driven architectures

Where You’ll Connect & Collaborate:

  • This role is fully remote, allowing you to work from home day-to-day. You’ll collaborate closely with your team virtually through regular meetings, communication tools, and ongoing support to stay connected and successful in your role.

Our Benefits & Perks

We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That’s why we offer a generous and thoughtfully designed benefits package, including:

Paid Time Off:

  • Flexible PTO for salary paid employees

  • Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.

  • 10 company paid holidays plus 4 “Extended Company Holidays,” which are additional paid days off for the company.

Health and Welfare Benefits

  • Multiple medical and dental plan options, plus 100% company paid vision coverage

  • 401k available through Fidelity

  • Paid Parental Leave for all eligible employees as of day 1 of employment

  • Employer paid short and long term disability and life insurance

  • Critical Illness, Accident & Hospital Indemnity insurance

  • Employee Assistance Program (EAP)

  • Access to a wide variety of perks and wellbeing apps:

- PerkSpot: Employee discount program

- Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships

- Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health

- Omada: Virtual prevention and physical therapy program

- Ladder: Supplemental life insurance

- SoFi: Financial wellbeing platform with 1:1 advice

- Fetch: Pet insurance discount program

- Spring Health for Guardian: Virtual mental health support

- XP Health for Guardian: Virtual eyewear platform

- Rate.com: Mortgage services discount program

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice.

Applicants only - No 3rd party agency candidates.

About the job

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Posted on

Job type

Full Time

Experience level

Experience

8 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About Reputation

Learn more about Reputation and their company culture.

View company profile

We're the first to understand the power of feedback – the collective sum of all of our interactions. We see it not just as data, but as the fuel to ignite a business's progress. Our motivation stems from four basic principles: the desire to humanize all data, the importance of anticipating every need, the challenge to consistently beat our best, and the unwavering belief that feedback fuels progress. We act as your eyes and ears in every space where your customers talk, post, review, and recommend. We then translate all that we gather into insights you can actually use. These are insights that make your customers feel heard, insights that transform your best customers into advocates, and insights that leave nothing in the dark. We empower you with all of this information to learn, grow, and even anticipate the needs of those around you, ensuring you're not just learning, but actively growing.

As trailblazers in Reputation Experience Management, we've dedicated over a decade to building the leading platform designed to enhance the customer experience, improve your brand's online presence, and connect you with the communities that matter most. Our unique strength lies not just in collecting sentiment data, but in providing you with actionable insights to anticipate the needs of your customers and communities. At Reputation, you'll work alongside some of the most passionate, talented, and ambitious individuals from around the world. At our core, we believe technology can connect companies and communities. We see diversity and inclusion as the foundation for an equitable workplace. Our goal is to empower all of our employees, regardless of their background, to make an impact in their work each and every day. We are committed to ensuring that all employees have fair and equal access and opportunity for advancement. Our culture values collaboration, teamwork, and engagement, ensuring that all our employees across the globe know that as part of the Reputation Nation, they are part of something bigger than themselves.

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