Remote Talent LATAM connects Latin American talent with U.S. marketing agencies for part-time, remote customer service. The role is focused on servicing Personal Lines insurance customers, primarily auto, home, and renters. The company partners with a client and a U.S. insurance agency to deliver client-first service.
Requirements
- Respond to client inquiries via phone, email, and chat.
- Process endorsements, cancellations, ID cards, and certificates.
- Liaise with carriers regarding billing and claims support.
- Maintain accurate client and policy records in carrier portals and CASA’s CRM (Monday.com).
Benefits
- Schedule
- Compensation