Juris Customer Success Consultant

We are a global provider of information-based analytics and decision tools for professional and business customers. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge, doctors and nurses improve the lives of patients, and lawyers promote the rule of law and achieve justice. We also assist businesses and governments in preventing fraud, and help consumers access financial services and get fair prices on insurance. We serve customers in more than 180 countries and have offices in about 40 countries, with a dedicated team of over 36,000 people, nearly half of whom are in North America. Our history dates back to 1993, with the merger of Reed International and Elsevier, and in 2015, we rebranded as RELX. This evolution reflects our transformation from a traditional publisher to a data and analytics powerhouse, driven by technology.

At our core, we are a technology-driven company. We employ around 11,000 technologists, with more than half being software engineers, and we invest significantly in technology annually. We believe in the power of combining our unique and extensive content and data sets with powerful technologies like artificial intelligence and machine learning. This allows us to build sophisticated information-based analytics and decision tools that deliver enhanced value to our customers across our four main market segments: Risk, Scientific, Technical & Medical (STM), Legal, and Exhibitions. We are committed to innovation, constantly challenging the status quo to meet our customers' needs. Our values guide us in everything we do; we have a passion for winning, a sharp focus on our customers, and we place the highest priority on recruiting, developing, and retaining outstanding people. We foster a collaborative and boundaryless environment where our people can grow their careers and make a meaningful impact.