OpenShift System Engineer

About the job

Work with engineering teams to review customer requirements submitted through tickets and determine if modifications to existing systems or installation of new systems can meet these requirements.

*Telecommuting role to be performed anywhere in the U.S

What you will do

• Use information gathered from customers to design systems based on customer capability and performance requirements to solve customer problems.
• Work with other engineering teams on “bug” tickets to fix software errors and meet customer requirements.
• Use information gathered from customer tickets and Red Hat documentation to design software solutions for customers.
• Consult with customers and internal Red Hat teams to track progress and report status on various projects.
• Coordinate with internal Red Hat engineering teams on the best methods and procedures to install software.
• Publicize work through blogs, web postings, or conference talks.
• Work as part of a team responsible for a wide range of enablement and support of the container platform for 5G telecommunication companies, contributing to industry-leading technologies in the Kubernetes ecosystem.
• Develop and integrate changes in multiple projects to troubleshoot, analyze bugs, determine root causes, and provide resolutions.
• Serve as a first point of contact for several Red Hat OpenShift Engineering teams from either the support team or outward-facing groups.
• Review and validate design and enhancement proposals and patches from other members.

The salary range for this position is $99,540 - $159,150/year. Actual offer will be based on your qualifications.

What you will bring

• Bachelor’s degree (U.S. or foreign equivalent) in Computer Science, Computer Engineering or related field and three (3) years of experience in the job offered or related role.
• Must have three (3) years of experience with: working in system engineering or DevOps; automation tools or scripting languages; Linux operation and administration; container-related technologies; and open-source projects and collaboration tools.