Product Manager, Developer Experience

📍 Location: Remote or Hybrid (SF or NYC)

ReadMe is hiring a Product Manager to help us redefine how developers interact with APIs and to ensure documentation feels alive, not just written. All too often, APIs come paired with long paragraphs of static text and an expectation that developers will figure things out on their own. We believe documentation is not just a guide—it’s the UI for your API, and it should be dynamic, interactive, and thoughtfully designed. We’re not just helping companies write great docs, but helping them to build great API experiences. You’ll ensure our product doesn’t just work…it anticipates developers’ needs, simplifies complexity, and feels like it’s on their side.

We’re a small team of humans (and one owl ) working together to do big things, and we’re growing! Since we’re a startup, you’ll have the opportunity to make a huge difference across the company. You’ll also have the flexibility and freedom to tackle big initiatives beyond your day-to-day scope, if that’s what excites you.

🦉 Who we are

ReadMe helps companies build beautiful, personalized, and interactive developer hubs. If you’ve ever visited the developer docs for Apple or Notion, you’ve used ReadMe! We love what we do because it’s so much more than just docs. We’re providing tools for teams to create and manage beautiful documentation with ease. You can read more about what it’s like to work at ReadMe on our careers page.

We've written on our blog in the past about how we interview, and feel free to browse our other blog posts as well if it strikes your fancy!

✅ What you'll do here

• Own developer-facing product experiences. You’ll be responsible for shaping and improving the parts of ReadMe that developers interact with every day—like the API Explorer, reference guides, and SDKs—making sure they feel intuitive, powerful, and genuinely helpful.

• Make technical things feel human. You’ll turn complex systems into interfaces and workflows that feel natural and easy to navigate—even when the underlying tech isn’t.

• Ensure ReadMe is awesome by default. You’ll think critically about onboarding, defaults, and feature discoverability so the best version of our product is the one users experience first — not the one they have to dig for.

• Remove friction, not just explain it. Our philosophy is "no excuses." If something is confusing, we don’t explain it away, we fix it. You’ll help shape the product so customers don’t hit snags in the first place.

• Understand developer pain points. You'll chat with users, dig into where they’re getting stuck, and help the team understand where things feel clunky or confusing.

• Act as the voice of the developer. Be the connective tissue across product, design, engineering, and support—ensuring every decision is rooted in what’s best for the developers who use ReadMe.

• Get into the code (even a little). While you won’t be expected to ship production code, you should feel comfortable reading APIs, inspecting dev environments, and exploring technical edge cases in a GitHub repo.

💙 You'll love this job if...

• A builder at heart—curious, hands-on, and energized by solving deep technical challenges with simplicity and empathy.

• Familiar with developer tools, APIs, and technical environments—and not afraid to dig into repos or talk through tradeoffs.

• Comfortable working across disciplines. Whether it’s writing a spec, debugging an edge case, or helping marketing position a feature, you can navigate ambiguity and keep momentum.

• A strong communicator who can write clearly, think systematically, and distill complexity into clarity, especially in writing.

• Detail-oriented and eager to polish features until they feel effortless.

• A strategic thinker who sees the big picture, but also obsesses over the tiny details that make a tool feel magical.

• Excited about being part of a small, growing team where you’ll have real ownership.

🌱 How you'll grow within a few months

• Be fully ramped on our product and dev workflows.

• Talk to customers to understand their current friction points and goals.

• Lead product work on one or two meaty product areas — whether it’s the editor, API Explorer, SDKs, or something else

🌳 Within your first year, you'll...

• Be trusted to independently own big product decisions.

• Guide features from zero to launch with clear specs, thoughtful scoping, and strong execution.

• Actively contribute to cross-company initiatives that raise the bar for our developer experience, product quality, and internal processes.

🛣️ What’s the hiring process like?

1. We can’t wait to read your resume and (hopefully personality-filled) cover letter! Let us know what excites you about developer tools, and help us get to know you better!

2. If we think we might be a good fit for you, we’ll set up a 30 minute phone chat with Ashley, our VP of Product! She’ll tell you more about the role, and get a chance to hear about your experiences.

3. Next will be a second 30 minute phone interview with Greg, our CEO and Founder, where we’ll dive a bit more into your background.

4. Then we’ll invite you to an "onsite" interview conducted over Zoom! These usually take 3.5 to 5 hours including an hour break in between. We are able to be flexible with the schedule and split it up over two days if that works best for you! We start with a 15-minute get-to-know-you with the team so you can meet the people you’ll be working with, and then have you talk with people one-on-one later on.

5. We’ll let you know how things went within a week! If it still seems like a good fit all around, we’ll extend you an offer! If not, we will update you to let you know so you aren’t left hanging.

✨ Our benefits include…

• Unlimited PTO with a three-week minimum. 🏝

• Fully covered medical, dental, and vision insurance for you, and your dependents. 🩺

• A One Medical membership. 🧑‍⚕️

• A wellness stipend for therapy of up to $350 per month for up to 6 months. 😌

• A wellness stipend of up to $150 per month. 🏋️

• One-to-one donation matching of up to $1,000 per year. 💸

• Twelve weeks of paid parental leave after the birth or adoption of a child. 🐣

• Work from home office stipend of $500. 🖥️

• Three offsite retreats per year to get together with coworkers and plan for the quarter ahead. ✈️

• Take a look at our handbook for more information on our benefits! 📘

At ReadMe, we’re committed to cultivating a diverse and inclusive workplace. We welcome people of all backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. We'd love to have you come join us here! ReadMe is open to hiring folks fully remote in the US, hybrid, or in-person at our San Francisco or NYC offices.